Product Manager, Automotive

Starlinks Global; Saudi Arabia; On-site; SAR 167,400 - 223,200; Full time

Job summary

Starlinks Global is looking for a skilled professional to define the product strategy for automotive logistics services in Saudi Arabia. The role involves collaborating across teams to support revenue growth while prioritizing customer experiences.

Ideal candidates have a Bachelor’s degree and 5-7 years of relevant experience. Responsibilities include managing the service catalogue and ensuring integration with technology.

Qualifications

• Minimum 5-7 years in product, operations, or commercial roles within automotive logistics or supply chain.
• Proficient in digital integration and technology enablement.

Responsibilities

• Define the product roadmap for automotive logistics services.
• Work closely with operations to align customer and market needs.
• Maintain a clear catalogue of automotive logistics solutions.

Skills

Communication

Proactiveness

Cross-Functional Program Leadership

Ethical Practice

Education

Bachelor’s degree in Supply Chain, Engineering or related field

Job description

Responsibilities

1. Product Strategy & Commercial Ownership: Define the product roadmap for automotive logistics services in line with market demand. Support revenue growth and profitability through differentiated offerings. Align services with emerging industry and consumer trends while aligning with company strategy and business priorities.
2. Cross-Functional Collaboration: Work closely with operations to align customer and market needs with existing capabilities while identifying and addressing service gaps. Partner with Finance on costing, pricing, and margin visibility. Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.
3. Service Catalogue & Customer Value: Maintain a clear catalogue of automotive logistics solutions. Identify opportunities to enhance or expand service categories. Ensure services meet customer needs across import, distribution, and aftersales.
4. Digital Integration & Tech Enablement: Define tech and integration requirements based on customer and market needs. Prioritize digital capabilities that enable scalability, visibility, and customer value. Collaborate with Tech teams to ensure solutions align with the product roadmap.
5. Customer Experience & Differentiation: Define customer experience standards for the vertical in line with brand and market expectations. Identify and prioritize gaps in service experience to inform roadmap decisions. Benchmark Starlinks offerings against industry best practices and translate them into differentiated offerings.
6. Data Analysis & Performance: Track performance metrics such as SLA adherence and utilization. Use insights to recommend service improvements. Contribute to business cases for investment decisions.

Job Requirements

• Bachelor’s degree in Supply Chain, Engineering or related field.
• Minimum 5-7 years in product, operations, or commercial roles within automotive logistics or supply chain.
• Behavioral Competencies:
  • Ethical Practice
  • Communication
  • Health, Safety and Environment
  • Accountability
  • ProactivenessCollaboration
  • Technology Advocacy
• Technical Competences:
  • Automotive Logistics Product Development
  • Service Portfolio & Catalogue Management
  • Costing & Pricing Strategy
  • Digital Integration & Tech Enablement
  • Customer Experience Design
  • Cross-Functional Program Leadership