Product Application Engineer

Schneider Electric SA; Riyadh; On-site; SAR 224,000 - 300,000; Full time

Job summary

A global technology leader in Saudi Arabia seeks an Automation Engineer to promote and support automation products like Variable Speed Drives, PLCs, and HMIs. Ideal candidates will have 5-10 years of experience, an engineering degree, and strong communication skills. This role involves assisting sales teams, technical support for partners, and training customers on applications. The company values inclusion, sustainability, and ethical practices.

Qualifications

• 5-10 years of hands-on experience with automation product application development.
• Demonstrable track record of success in a promotion and support role.
• In-depth knowledge of automation systems within customer organizations.

Responsibilities

• Assist Sales with high-level product expertise for business growth.
• Promote automation products and increase market share.
• Provide technical support to partners and customers.

Skills

Problem-solving

Communication

Organizational skills

Flexibility

Education

Electrical or Electronic Engineering Degree

Tools

Variable Speed Drives

PLCs

HMIs

Job description

Responsibilities

• Assist the Sales force by providing high-level product expertise and knowledge of Automation products (Variable Speed Drives, PLCs and HMIs) to generate business growth in the industry market.
• Promote our automation products to the industry market and contribute to increasing Schneider Electric market share.
• Support customers in developing PLC and HMI applications and mastering Drives applications and product configuration.
• Provide technical support to all SE channel partners.
• Understand Variable Speed Drives, PLCs & HMIs market applications and customer needs to support application development and advise on optimized solutions for the technical issues and problems of the client.
• Train customers, access channels, and Sales teams on products and applications.
• Closely work with the Activity Manager and support the development of relevant demos required.
• Prescribe and educate customers on application advantages.
• Identify projects and consult on proper market application.
• Assist with quoting, designs, system start-up, hardware and software training, and troubleshooting.
• Help develop and manage contracts and projects and help coordinate between access channel and customers.
• Develop technical and commercial argumentation for sales people.
• Consistently update literature and promotional tools for industry customers.
• Report monthly on activity to the Marketing Manager for Industry Market.
• Answer all technical needs of customers.
• Maintain professional and jovial relationships with customers.

Qualifications

• Electrical or Electronic Engineering Degree.
• 5‑10 years of hands‑on experience with Variable Speed Drives, PLCs and HMIs application development.
• A demonstrable track record of success in a similar job role, whereby product promotion and support are relevant to either market or customer’s requirements.
• In‑depth knowledge of automation systems and their application within customer organizations.
• Working electrical knowledge and experience with Schneider Electric products is a big plus.
• Proven work experience as a support engineer in the automation market or similar role.
• Good understanding of automation products (controllers, touchscreens, variable speed drives…).
• Excellent problem‑solving and communication skills.
• Excellent organizational skills, including the ability to handle multiple demands and assignments, and to prioritize tasks effectively and efficiently.
• Strong verbal and written communication skills are required.
• Demonstrate a flair and understanding of customer support issues.
• Demonstrate flexibility and ability to learn quickly.
• Proven ability to work towards individual and team goals.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150,000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.