To oversee project portfolio and PMO activities within the Support Services Division, ensuring effective governance, alignment with business objectives, and successful project delivery.
Key Accountability Areas
Portfolio Management and Strategic Alignment
- Oversee the assigned portfolio of projects and monitor overall performance.
- Ensure projects are aligned with approved objectives, priorities, and business plans.
- Support project evaluation, prioritization, sequencing, and benefits realization.
- Identify portfolio-level dependencies, constraints, risks, and opportunities.
PMO Governance and Methodology
- Establish and maintain PMO governance, methodologies, standards, and templates.
- Ensure project teams follow approved project management practices and requirements.
- Monitor compliance with governance, approvals, documentation, and reporting requirements.
- Improve PMO processes, tools, and controls based on business needs and lessons learned.
Project Oversight and Control
- Monitor project scope, schedule, cost, quality, risks, issues, and overall health.
- Review significant project changes, dependencies, and corrective action plans.
- Conduct project reviews and assurance activities to identify performance concerns.
- Provide guidance to project managers and support the resolution of delivery challenges.
Reporting and Management Support
- Consolidate project information into portfolio reports, dashboards, and performance analyses.
- Provide management with project insights, recommendations, and matters requiring intervention.
- Support governance and project review meetings.
- Track management decisions and ensure assigned actions are followed through to closure.
Resource and Vendor Oversight
- Monitor resource allocation, demand, and capacity across the assigned project portfolio.
- Support project initiation, business-case development, and scope definition.
- Participate in the evaluation and selection of project vendors and service providers.
- Monitor vendor performance against contractual requirements and agreed deliverables.
Team and Performance Management
- Manage PMO team activities, assign responsibilities, and monitor performance.
- Set PMO objectives and translate business goals into operational plans.
- Develop team capabilities through coaching, feedback, and knowledge sharing.
- Monitor the PMO budget and ensure efficient use of available resources.
- Promote accountability, collaboration, and continuous improvement.
Role Accountability
HR Proficiency:
- Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
- Ability to recognize low performers and guide them to improve or release them.
- Ability to treat subordinates equally without any discrimination.
- Assessment criteria of subordinates is performance that leads to planned results.
- Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.
Responsibility:
- Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
- Able to anticipate problems and make the necessary proactive steps to prevent them
- Ability to take necessary and proper timely decisions.
Delivery:
- Deliver the required results in timely manner with required quality and cost.
- Making a Tangible Difference:
- Must make a tangible difference to his area of operation. and exceed business expectations.
Business Planning and Performance:
- Able to transform the corporate goals into business plans.
- Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
- Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
- Provide periodic work progress reports.
- Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.
Organizational Development:
- Develop the organizational structure according to the current requirements taking into consideration future and development plans.
- Ensure availability of job descriptions for all job roles and deployment.
Business Process Improvements:
- Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
- Promote the automated systems and using them fully, to spread its culture.
Quality:
- Quality is considered as alfanar's prime competitive advantage as such, managers are expected to act accordingly.
Adaptation:
- Adapt to new and alternative techniques, technologies, management structures, and business models.
Health, Safety and Environment:
- Ensure a safe, secure, and legal work environment as per the standard regulations.
Academic Qualification
Bachelor Degree in Business Administration or Any relevant field
Work Experience
6 to 10 Years
Technical / Functional Competencies
- Project Change Management
- Project Coordination
- Project Issues Management
- Project Cost Management
- Project Tracking and Reporting
- Project Management Tools
- Project Resource Management
- Project Risk Management