Operations Manager

Eve Clinic KSA; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Eve Clinic KSA in Riyadh is seeking an Operations Manager to oversee day-to-day clinic operations, optimize workflows, and ensure an excellent patient experience.

This full-time, on-site role requires coordinating medical and administrative teams, monitoring KPIs, budgeting, vendor relations, and compliance with healthcare standards. You will lead process improvements and support strategic initiatives across scheduling and resource allocation.

Qualifications

• Strong operational management and healthcare administration skills.
• Proficiency in process improvement, performance monitoring, and data-driven decisions.
• Effective leadership and people management abilities.
• Strong communication and stakeholder management with medical staff and external partners.
• Experience with budgeting, cost control, and vendor management in clinical settings.
• Knowledge of healthcare quality standards, patient safety, and regulatory compliance.
• Excellent organizational and problem-solving skills in fast-paced environments.
• Bachelor’s degree required; master’s preferred.
• Experience in clinics, hospitals, or healthcare organizations is preferred.
• Familiarity with KSA healthcare regulations is a plus.

Responsibilities

• Oversee day-to-day clinic operations to ensure efficient, high-quality service delivery.
• Coordinate with medical and administrative teams to optimize workflows and staffing.
• Monitor adherence to clinical and operational policies and manage vendors and supplies.
• Analyze operational performance and support budgeting and cost-control activities.
• Lead quality improvement initiatives and ensure regulatory compliance.
• Handle escalated issues and contribute to strategic planning implementation.

Skills

Operations management

Healthcare administration

Process improvement

Leadership

Budgeting

Vendor management

Regulatory compliance

Communication

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field

Master’s degree (advantage)

Tools

Clinic management systems

Office software

Job description

Company Description

Eve Clinic KSA is a recognized healthcare provider in Riyadh, established in 2021 with a strong commitment to serving the local community. The clinic focuses on delivering distinguished medical care supported by highly qualified multispecialty doctors. Using advanced technologies and equipment, Eve Clinic provides specialized services that align with international standards of quality and safety. It has become a trusted destination for individuals seeking excellent, patient-centered care and a professional clinical environment.

Role Description

The Operations Manager is responsible for overseeing day-to-day clinic operations to ensure efficient, high-quality service delivery and an excellent patient experience. This full-time, on-site role in Riyadh includes managing schedules, workflows, and resource allocation, coordinating with medical and administrative teams, and monitoring adherence to clinical and operational policies. The role involves analyzing operational performance, optimizing processes, managing vendors and supplies, and supporting budgeting and cost-control activities. The Operations Manager will handle escalated issues, support quality improvement initiatives, ensure compliance with relevant regulations, and contribute to strategic planning and implementation across the clinic.

Qualifications

• Strong operational management and healthcare administration skills, including clinic workflow optimization and resource planning.
• Proficiency in process improvement, performance monitoring, and use of data and KPIs to drive operational decisions.
• Effective leadership and people management abilities, including team coordination, coaching, and conflict resolution.
• Solid communication and stakeholder management skills for collaboration with medical staff, patients, and external partners.
• Experience with budgeting, cost control, and vendor management in a clinical or healthcare setting.
• Knowledge of healthcare quality standards, patient safety principles, and regulatory compliance requirements.
• Strong organizational and problem-solving skills, with the ability to prioritize and handle multiple tasks in a fast-paced environment.
• Bachelor’s degree in Healthcare Administration, Business Administration, Management, or a related field; a master’s degree is an advantage.
• Previous experience in operations management within clinics, hospitals, or healthcare organizations is highly preferred.
• Proficiency with clinic management systems and standard office software; familiarity with KSA healthcare regulations is a plus.