Online Consultant, Chat & Email Support — Entry-Level

Woopel; Riyadh Region; On-site; SAR 67,000 - 100,000; Full time

Job summary

Woopel is seeking an Online Consultant in Al Kharj, Saudi Arabia on a contract basis. You will provide online consultation and support to clients primarily through email and chat, helping resolve inquiries and guiding users through our services.

This role is suitable for individuals with strong writing skills; Indian nationals residing in Al Kharj or willing to relocate are preferred. No prior experience is required, but a valid biometric passport for travel is necessary; female candidates are

Qualifications

• Must be an Indian national currently residing in Al Kharj, Saudi Arabia or willing to relocate.
• Proficiency in English is preferred but not required as long as you are able to effectively communicate through writing.
• Prior experience in a customer service or online support role is not necessary but considered a plus.
• Must have a valid biometric passport for travel purposes.
• Candidates of any gender are welcome to apply, however this position is specifically open for female candidates.

Responsibilities

• Provide prompt and accurate responses to client inquiries via email and chat
• Offer guidance and support on various topics related to our services
• Ensure excellent customer satisfaction by addressing any concerns or issues that may arise
• Maintain detailed records of all interactions with clients

Skills

English proficiency

Job description

Woopel is seeking an Online Consultant in Al Kharj, Saudi Arabia on a contract basis. You will provide online consultation and support to clients primarily through email and chat, helping resolve inquiries and guiding users through our services.

This role is suitable for individuals with strong writing skills; Indian nationals residing in Al Kharj or willing to relocate are preferred. No prior experience is required, but a valid biometric passport for travel is necessary; female candidates are