On-Site IT Manager — Multifamily Tech & Training

FLOW; Saudi Arabia; On-site; SAR 250,000 - 500,000; Full time

Job summary

Flow is seeking an on-site IT Manager in Saudi Arabia to lead multifamily software implementation and maintenance across our properties. You’ll conduct training, manage vendor installations, troubleshoot systems, and become the SME for our building tech and hardware.

With 5–10 years in multifamily property management tech, you’ll collaborate with COOs and property teams, ensuring systems run smoothly and staff use them effectively.

Qualifications

• 5–10 years experience in the multifamily residential property management industry.
• Bachelor's or Associate's degree, or completion of technical courses relating to telecommunications.
• Experience and/or knowledge in Property Management Software such as Yardi, RealPage, Entrata, CRM, screening and Resident apps.
• Strong ability to work unsupervised and manage time and workload effectively to meet priorities.
• Excellent written, verbal, and customer service skills; effective communicator across organizational levels.

Responsibilities

• Familiar and comfortable with multifamily software concepts and quick mastery of new software.
• Ensure property staff utilize systems and assist with upgrades, implementations, integrations and maintenance.
• Identify requirements and opportunities with technology for business or residential use.
• Identify pain-points and inefficiencies where technology adds value or increases efficiency.
• Provide technical support and initial troubleshooting to on-site team for tool access.
• Conduct training programs for in-house and vendor products on site and via web conferences.
• Create SOPs for tools and act as SME on building systems.

Skills

Vendor management

Training delivery

Customer service

Communication

Time management

Education

Bachelor's or Associate's degree

Technical telecommunications courses

Tools

Yardi

RealPage

Entrata

CRM

Resident apps

Job description

Flow is seeking an on-site IT Manager in Saudi Arabia to lead multifamily software implementation and maintenance across our properties. You’ll conduct training, manage vendor installations, troubleshoot systems, and become the SME for our building tech and hardware.

With 5–10 years in multifamily property management tech, you’ll collaborate with COOs and property teams, ensuring systems run smoothly and staff use them effectively.