Night Manager

Four Seasons Hotel; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel is seeking a confident Night Manager to oversee overnight operations. The role requires ensuring guest safety, handling requests efficiently, and managing front office operations. Exceptional leadership and problem-resolution skills are essential for this full-time position.

Benefits

Competitive salary in a tax-free environment

Housing and transportation

30 days of vacation plus public holidays

Complimentary meals and uniform cleaning

Medical and life insurance

Employee Assistance Program

Opportunities for growth and development

Additional family benefits

Qualifications

• Minimum 3 years of Front Office or Rooms Division leadership experience in luxury.
• Exceptional decision-making skills under pressure.
• Familiarity with basic auditing procedures.

Responsibilities

• Oversee night operations ensuring smooth and safe experiences.
• Conduct nightly audits and manage financial reports.
• Act as Duty Manager in absence of senior leadership.

Skills

Decision-making

Problem-resolution

Communication

Education

Degree or diploma in Hospitality Management

Tools

PMS systems (preferably Opera)

Microsoft Office

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
We are looking for a vigilant, guest-focused, and confident Night Manager to join the leadership team at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Director of Rooms, you will be responsible for overseeing the overnight operations of the resort, ensuring safety, service excellence, and seamless coordination across departments during night hours. You will be the senior leader on duty at night, acting as the point of contact for both guests and colleagues, and ensuring a smooth transition into the morning shift.

What You Will Do

• Oversee and manage all resort operations during night shifts to ensure smooth and safe overnight experiences for guests and colleagues.

• Ensure that all guest requests, incidents, and emergencies are handled professionally, efficiently, and in accordance with resort standards.

• Conduct nightly audits and reviews of financial reports, guest folios, and system handovers, ensuring accuracy and compliance.

• Supervise and support night shift colleagues across Front Office, Housekeeping, Security, and Engineering, maintaining high levels of communication.

• Be the primary decision-maker in the absence of senior leadership, acting as the resort s Duty Manager.

• Liaise with incoming early arrivals and manage late-night check-ins and check-outs with attention to guest preferences.

• Maintain close coordination with Security to ensure guest safety, emergency preparedness, and incident reporting.

• Provide handover briefings to day shift managers and ensure clear documentation of all significant overnight occurrences.

What You Bring

• A degree or diploma in Hospitality Management or a related field.

• Minimum 3 years of Front Office or Rooms Division leadership experience in a luxury hotel or resort setting.

• Exceptional decision-making and problem-resolution skills under pressure.

• A calm and professional demeanor with excellent communication and leadership abilities.

• Familiarity with PMS systems (preferably Opera), Microsoft Office, and basic auditing procedures.

• Fluency in English is required.

What We Offer

• Competitive salary in a tax-free environment.

• Housing and transportation.

• 30 days of vacation plus public holidays.

• Complimentary meals and uniform cleaning.

• Medical and life insurance.

• Employee Assistance Program and worldwide complimentary room nights.

• Opportunities for growth and development.

• Additional family benefits.

Schedule & Hours
This is a full-time leadership role with overnight working hours, including weekends and holidays, depending on business needs.

Localization
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest experience and service excellence.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Night Manager

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