Mobility Operations Analytics & Performance Manager

Red Sea Global; Umluj; On-site; SAR 300,000 - 480,000; Full time

Job summary

Coastal Transportation Services Co. seeks a Data Analytics and Business Manager for Mobility Operations to measure and optimize performance across multi-modal services. This role drives data-driven decision making, develops dashboards, and leads continuous improvement in mobility operations.

You will coordinate with stakeholders, set KPIs, and deliver actionable BI reports to support guests, staff, and approved users in a fast-paced, transformative environment.

Qualifications

• Bachelor's degree; 8–10 years in operations and service delivery within mobility or professional services.
• Strong leadership and team management skills in mobility services.
• Excellent communication and interpersonal skills for mobility sector.
• Analytical and strategic thinking with deep mobility industry understanding.
• Proficient in BI, data analytics, mining, performance metrics tools, and reporting.

Responsibilities

• Lead and manage day-to-day mobility operations dashboard with accurate data elements.
• Develop and implement operational strategies to meet dynamic mobility demands.
• Identify trends and implement process improvements to boost efficiency.
• Oversee measurement and delivery of KPIs to clients.
• Collaborate with cross-functional teams to meet customer expectations and KPIs.
• Provide guidance and mentorship to enhance team performance.
• Foster a collaborative, results-driven culture within mobility services.
• Align operational strategies with evolving mobility landscape.
• Champion continuous improvement and opportunities for automation.
• Establish KPIs for mobility operations and monitor performance metrics.

Skills

Mobility operations

Service delivery scheduling

Data analytics

Stakeholder management

Problem solving

Relationship management

Communication

Adaptability

Transportation software

Education

Bachelor's degree in a relevant field

Master's degree a plus

Tools

BI tools

Data analytics tools

Job description

Coastal Transportation Services Co. seeks a Data Analytics and Business Manager for Mobility Operations to measure and optimize performance across multi-modal services. This role drives data-driven decision making, develops dashboards, and leads continuous improvement in mobility operations.

You will coordinate with stakeholders, set KPIs, and deliver actionable BI reports to support guests, staff, and approved users in a fast-paced, transformative environment.