Medical Representative, KSA

SA02 (FCRS = SA002) Sandoz Saudi Ltd; Jeddah; On-site; SAR 100,000 - 150,000; Full time

Job summary

SA02 (FCRS = SA002) Sandoz Saudi Ltd in Jeddah is looking for a Sales Representative responsible for driving sales growth and building customer relationships. The role involves engaging customers, collaborating with healthcare professionals, and adhering to ethical practices.

Ideal candidates will possess sales experience in healthcare or pharma, strong communication and influencing skills, and the ability to work ethically and effectively within a team. Proficiency in English is essential.

Qualifications

• Established network to target customer group desirable.
• Sales experience in healthcare or pharmaceutical-related business is required.
• Fluency in English is mandatory.

Responsibilities

• Drive competitive sales growth by identifying high-potential customers.
• Engage in value-based conversations to understand customer challenges.
• Build sustained collaboration with healthcare professionals.
• Educate customers to improve patient journeys.
• Share insights with internal stakeholders.
• Act with integrity and ethics in all interactions.

Skills

Account Management

Commercial Excellence

Communication Skills

Compliance

Conflict Management

Cross‑Functional Coordination

Customer Insights

Ethics

Healthcare Sector

Influencing Skills

Negotiation Skills

Selling Skills

Technical Skills

Job description

Job Description Summary: The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Major Accountabilities

• Drive Competitive Sales Growth

  • Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
  • Drive sales performance through the skillful orchestration of positive customer experiences.

• Engage and Build Relationships

  • Engage in value-based conversations (in‑person and virtually) to understand critical customer challenges, decision‑drivers, pain points and opportunities.
  • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
  • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.
  • Deliver memorable, customer‑centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
  • Establish effective working relationships with opinion leaders and top medical influencers at the territory level and challenge current behaviors to improve the patient journey.
  • Gather insights on the customer’s business, follow up on feedback and translate responses into actions that create additional value and exceed expectations.
  • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
  • Share customer insights with relevant internal stakeholders to support product‑and indication‑related content, campaigns and interaction plans.
  • Collaborate compliantly with cross‑functional teams to design and implement solutions that address unmet customer and patient needs.
  • Act as a trusted partner to the customer, helping them run their business; listen, learn, and deepen the relationship in a compliant and ethical manner.
  • Act with integrity and honesty, treating customers and colleagues transparently, and speak up when things don’t seem right.
  • Live by Sandoz Code of Ethics and Values and Behaviors.

Minimum Requirements

• Work Experience: Established Network to target Customer Group desirable. Sales in Healthcare / Pharma / related business.
• Skills: Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross‑Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills.
• Languages: English.