Luxury Showroom Experience Manager

Confidential; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Confidential in Saudi Arabia seeks a seasoned Showroom Manager to lead the client journey from inquiry to post-sale follow-up, orchestrating private showroom tours and VIP visits for high-net-worth clients. You will oversee showroom operations, inventory, floor layouts, and brand collaborations, while mentoring sales consultants and coordinating staff around private appointments and events.

This role includes reporting on sales performance, managing the showroom budget, and maintaining CRM

Responsibilities

• Manage the full client journey from first inquiry to post-sale follow-up, including private showroom tours and by-appointment VIP visits
• Build and maintain relationships with high-net-worth clients, interior designers, and architects who specify the Company's pieces for residential and hospitality projects
• Drive showroom sales targets across in-house collections and partner brands
• Handle bespoke and made-to-order requests, coordinating timelines with suppliers or the relevant design house
• Oversee daily showroom operations ensuring presentation meets brand standards at all times
• Manage inventory levels, stock rotation, and coordination with warehousing/logistics for large furniture pieces
• Ensure merchandising and floor layouts reflect seasonal collections and any new brand collaborations
• Maintain showroom health & safety and manage vendor/contractor relationships (cleaning, maintenance, display fixtures)
• Recruit, train, and manage showroom sales consultants and support staff
• Set individual and team sales targets, and run regular performance reviews
• Deliver ongoing product knowledge training, especially around collaborating luxury brands collections
• Manage staff scheduling, particularly around private client appointments and events
• Track and report on sales performance, footfall, and conversion rates to senior leadership
• Manage showroom budget, including local marketing spend and event costs
• Maintain CRM records for client preferences, past purchases, and follow-up cadence

Job description

Confidential in Saudi Arabia seeks a seasoned Showroom Manager to lead the client journey from inquiry to post-sale follow-up, orchestrating private showroom tours and VIP visits for high-net-worth clients. You will oversee showroom operations, inventory, floor layouts, and brand collaborations, while mentoring sales consultants and coordinating staff around private appointments and events.

This role includes reporting on sales performance, managing the showroom budget, and maintaining CRM