Logistics Executive - Delivery Partner Management

Amazon Inc.; Riyadh; On-site; SAR 90,000 - 120,000; Full time

Job summary

Afaq Q Tech General Trading - G11 seeks a Logistics Executive to support Amazon's Delivery Partner Management in Riyadh, focusing on DSP relationships, performance, and compliance. The role involves coordinating with partners and internal teams to improve transportation operations and service delivery.

The candidate should have a Bachelor's degree, fluency in English, and experience with Microsoft Office. On-site work in Riyadh is required, with a strong emphasis on data-driven decision making

Qualifications

• Bachelor's degree.
• Fluency in spoken, written, and reading English.
• Experience using Microsoft Office products and applications.

Responsibilities

• Act as a key point of coordination between Amazon and assigned Delivery Service Partners.
• Monitor the operational performance of assigned delivery partner accounts.
• Track delivery partner capacity reliability and identify risks.
• Coordinate with internal stakeholders to address compliance concerns and operational improvements.
• Support new project and service launches with stakeholders and partners.

Skills

Delivery partner relationship mgmt

Operational performance monitoring

Network compliance management

Data analysis & performance metrics

Forecasting & budgeting

Executive reporting & stakeholder comm

Project & service launch coordination

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Role Overview

Afaq Q Tech General Trading - G11 is seeking a Logistics Executive to support Amazon's Delivery Partner Management operations in Riyadh, Saudi Arabia. The role focuses on managing relationships with Delivery Service Partners (DSPs), monitoring transportation performance, ensuring network compliance, and improving the reliability of delivery operations. As a key link between Amazon and its delivery partners, the Logistics Executive will analyze operational challenges, monitor performance metrics, coordinate new service launches, and work with stakeholders to improve logistics processes. The successful candidate will demonstrate strong analytical abilities, effective stakeholder communication, and an understanding of business processes and operational performance management.

Job Details

• Country: Saudi Arabia
• City: Riyadh
• Industry: Logistics and Supply Chain
• Function: Logistics
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

Delivery Partner Relationship Management

• Act as a key point of coordination between Amazon and assigned Delivery Service Partners.
• Maintain regular communication with delivery partners to support smooth business operations.
• Conduct scheduled and ad-hoc meetings with partners to discuss operational performance and business challenges.
• Identify issues affecting partner operations and coordinate appropriate solutions.
• Support Delivery Service Partners in understanding operational requirements and performance expectations.
• Work with internal stakeholders and delivery partners to resolve issues affecting service delivery.

Transportation Operations and Performance Monitoring

• Monitor the operational performance of assigned delivery partner accounts.
• Evaluate transportation operations to identify strengths, weaknesses, and opportunities for improvement.
• Track delivery partner capacity reliability and identify potential operational risks.
• Monitor performance against established operational expectations.
• Identify recurring transportation challenges and recommend practical improvements.
• Support consistent performance across assigned delivery partner operations.

Network Compliance Management

• Take ownership of network compliance scores for assigned delivery partner accounts.
• Monitor compliance performance and identify areas requiring improvement.
• Coordinate with delivery partners and internal teams to address compliance concerns.
• Track relevant operational indicators to support network performance.
• Communicate compliance findings and improvement requirements to stakeholders.

Business Process Analysis and Improvement

• Gather and document business requirements related to transportation and delivery partner operations.
• Study existing business processes and analyze operational workflows.
• Identify process gaps, inefficiencies, and opportunities for improvement.
• Develop proposed solutions based on business and operational requirements.
• Prepare functional specifications to support process improvements.
• Apply relevant logistics industry practices when addressing business challenges.
• Support initiatives that improve operational efficiency and partner performance.

Data Analysis, Reporting and Business Planning

• Develop and report performance metrics to support operational monitoring.
• Analyze business and operational data to identify improvement opportunities.
• Prepare executive updates on delivery partner performance and relevant business activities.
• Support forecasting, budgeting, and operational analysis.
• Use data-driven insights to evaluate business challenges and recommend solutions.
• Communicate analytical findings to relevant stakeholders to support informed decision-making.

Project and Service Launch Coordination

• Coordinate with internal stakeholders and on-ground delivery partners to support new project and service launches.
• Monitor launch-related activities and communicate operational requirements.
• Work with relevant teams to address issues affecting project implementation.
• Support the introduction of new services through effective stakeholder coordination.
• Maintain communication with delivery partners throughout project and service launch activities.

Stakeholder Collaboration

• Work closely with Delivery Service Partners and internal Amazon teams to resolve operational issues.
• Maintain effective relationships with stakeholders involved in transportation and delivery operations.
• Coordinate discussions regarding performance, capacity, compliance, and operational improvements.
• Communicate business challenges and recommended solutions clearly.
• Support collaborative decision-making that improves delivery partner performance.

Basic Qualifications

• Bachelor's degree.
• Fluency in spoken, written, and reading English.

Preferred Qualifications

• Experience using Microsoft Office products and applications.

Relevant Skills and Competencies

• Delivery partner relationship management.
• Transportation and logistics operations coordination.
• Operational performance monitoring and reporting.
• Network compliance management.
• Delivery capacity reliability tracking.
• Business requirements gathering and documentation.
• Business process mapping and workflow analysis.
• Functional specification preparation.
• Data analysis and performance measurement.
• Forecasting, budgeting, and business reporting.
• Executive reporting and stakeholder communication.
• Project and service launch coordination.
• Operational problem-solving and process optimization.
• Cross-functional collaboration.
• Understanding of logistics industry practices.
• Strong analytical thinking and organizational skills.

Typical Daily Activities

• Monitoring the operational performance of assigned delivery partner accounts.
• Reviewing network compliance scores and identifying areas requiring attention.
• Tracking partner capacity reliability.
• Coordinating new project and service launches with stakeholders and delivery partners.
• Conducting regular or ad-hoc discussions with partners to maintain smooth operations.
• Working with internal teams and Delivery Service Partners to resolve operational issues.

Workplace Accessibility and Accommodations

Amazon provides information about workplace accommodations and adjustments for candidates with disabilities during the application and hiring process, including interviews and onboarding. Candidates requiring assistance can review the accommodation information at: https://amazon.jobs/content/en/how-we-hire/accommodations Applicants whose country or region is not listed may contact their Recruiting Partner for further guidance.

About the Company

Afaq Q Tech General Trading - G11 is the company identified in the source vacancy for this Amazon Delivery Partner Management position. Amazon's Delivery Partner Management team oversees relationships with Delivery Service Partners across its regional delivery network. The team works with delivery partners throughout their business lifecycle, helping them address operational challenges, improve business planning, identify obstacles, and make informed decisions. The Logistics Executive contributes to these objectives by monitoring operational performance, coordinating with delivery partners, supporting network compliance, and identifying opportunities to improve transportation operations.