Linen Room Supervisor

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel in Saudi Arabia is looking for a passionate Linen Room Supervisor to oversee the Linen Room Attendants and ensure cleanliness standards are met. The ideal candidate will have a diploma in hospitality and supervisory experience in a hotel environment. Strong communication skills in English and a friendly, caring attitude are essential, as well as the ability to work with a multi-cultural team. Familiarity with Opera software is beneficial for this role.

Qualifications

• Previous supervisory experience within the Housekeeping Department is preferred.
• Good command of written and spoken English.
• Computer literacy is essential.

Responsibilities

• Supervise the team of Linen Room Attendants.
• Receive, record, and sort clean uniforms from laundry.
• Ensure cleanliness of the linen room and report damaged items.

Skills

Customer Focus

Effective Communication

Teamwork

Problem Solving

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Linen Room Supervisor you are responsible to supervise the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified and your role will include key responsibilities such as:

Responsibilities

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
• Issue linen to Food & Beverage outlets as per requisitions
• Issue uniform to all employees and maintain uniform records
• Check all uniform for any loose buttons and hems and give to the tailor for mending
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
• Ensure that linen and uniforms are properly stored and recorded
• Report to Superiors in case any uniforms need to be discarded or replenished
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded
• Ensure that all uniforms are ready for special events as well as for any seasonal events

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results