IT Ops Lead: 24/7 Infra, Networks & Cloud

foregroundllc; Dammam; On-site; SAR 180,000 - 280,000; Full time

Job summary

Foregroundllc in Saudi Arabia seeks an IT Operations Supervisor to oversee daily IT operations across multiple sites, ensuring availability, performance, and resilience in a 24/7 environment.

The role is hands-on and requires leadership of infrastructure, networks, data centres, and cloud services, with strong vendor coordination and incident management. Arabic fluency is mandatory; prior industrial sector experience is preferred.

Qualifications

• Proven experience supervising IT operations teams in complex, high-availability environments.
• Experience with infrastructure, networks, data centres, backup and DR processes.
• Hands-on involvement in incident management and monitoring.
• Experience coordinating third-party vendors and SLA performance.
• Structured approach to stability, security, and service continuity while modernizing.

Responsibilities

• Oversee day-to-day IT operations across multiple locations.
• Supervise infrastructure support, network operations, data centres, and cloud environments.
• Guide technical teams and coordinate with external providers.
• Serve as escalation point for operational incidents.
• Maintain system availability and mitigate technology risks.

Job description

Foregroundllc in Saudi Arabia seeks an IT Operations Supervisor to oversee daily IT operations across multiple sites, ensuring availability, performance, and resilience in a 24/7 environment.

The role is hands-on and requires leadership of infrastructure, networks, data centres, and cloud services, with strong vendor coordination and incident management. Arabic fluency is mandatory; prior industrial sector experience is preferred.