Interim Operations Manager

Amazon; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company is seeking an experienced Area Manager for its Fulfillment Center operations in Riyadh, Saudi Arabia. You will inspire and lead a team while ensuring high standards of safety, quality, and performance. The ideal candidate will have a relevant bachelor's degree and experience in operations or supply chain management, with proven leadership skills. This role is critical in achieving customer satisfaction with timely order deliveries and process efficiency.

Qualifications

• 2+ years of experience with Amazon (blue badge/FTE) preferred.
• Experience in operations, supply chain/logistics or related field.
• Ability to manage sizable teams and motivate others.

Responsibilities

• Lead and develop a team of associates in Fulfillment Center.
• Maintain health and safety standards on-site.
• Develop performance goals to meet customer expectations.
• Collaborate with support teams to achieve business objectives.
• Establish and maintain quality control standards.

Skills

Team leadership

Problem-solving

Excellent communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office applications

Job description

Job ID: 3074110 | Amazon Commercial Services Pty Ltd

We’re seeking experienced Area Managers to join the team at our new Fulfillment Center (FC) in Moorebank. Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Area Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

You will be an inspiring leader in one of the following areas within Fulfillment Center operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Responsibilities

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Partnering with the management team to establish and maintain quality control standards
• Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Working experience in Operations, Supply Chain/Logistics, or a related field
• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships
• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
• Excellent communication skills, both verbal and written

Preferred Qualifications

• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement
• Candidates must be flexible to work weekends and/or shifts regularly
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.