Human Resources Manager

Zahrat Al-Rawdah Pharmacies Co.; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail pharmacy group in Saudi Arabia is seeking a Human Resources Manager to lead HR operations in Riyadh. This full-time role involves overseeing recruitment, employee relations, and compliance with local labor laws. The ideal candidate has a minimum of 8 years experience in HR, preferably in retail or healthcare, and holds a degree in Human Resources or Business Administration. Fluency in Arabic and English is required, along with strong interpersonal and leadership skills.

Qualifications

• Minimum of 8 years of experience in Human Resources.
• Knowledge of local labor laws and compliance requirements.
• Fluency in Arabic and English is required.

Responsibilities

• Lead HR operations and develop policies aligned with company goals.
• Manage end-to-end recruitment processes and ensure compliance with Saudization.
• Handle disciplinary actions and represent the company in labor-related matters.

Skills

Human Resources management skills

Expertise in recruitment

Employee relations

Performance management

Strong communication skills

Problem-solving abilities

Education

Bachelor's degree in Human Resources or Business Administration

Tools

Human Resources Information Systems (HRIS)

Microsoft Office Suite

Job description

Zahrat Al-Rawdah Pharmacies, part of the esteemed BinDawood Holding Group with over 50 years of heritage in Saudi Arabia, is a leading name in the nation's retail and healthcare industries. With more than 200 branches across cities like Riyadh, Jeddah, and Dammam, Zahrat Al-Rawdah serves around 20,000 customers daily, offering an extensive range of high-quality healthcare, beauty, and wellness products, alongside professional advice. The company is committed to delivering exceptional customer service, practical accessibility, and innovative solutions while upholding its mission to enhance the health and well-being of individuals across the Kingdom.

Role Description

This is a full-time on-site role based in Riyadh for a Human Resources Manager. The Human Resources Manager will lead and oversee HR operations, develop and implement policies, manage recruitment and onboarding, and ensure compliance with local labor laws and regulations. Additional duties include addressing employee relations, managing performance evaluations, designing training programs, and collaborating with management to align HR strategies with the company's overall objectives. The role also involves fostering a positive workplace culture and supporting employee engagement initiatives.

Key Responsibilities

Strategic HR Management

• Develop and implement HR strategies aligned with company goals and Saudi employment regulations.
• Advise management on workforce planning, organizational development, and employee relations.
• Establish HR policies, procedures, and SOPs in line with Saudi Labor Law.

Recruitment & Saudization (Nitaqat)

• Manage end-to-end recruitment for Saudi nationals and expatriates.
• Ensure compliance with Saudization targets under the Nitaqat program.
• Coordinate with government platforms (Qiwa, Taqat) for hiring Saudi nationals.
• Manage offer letters, employment contracts, and onboarding processes.

Employee Relations & Labor Law Compliance

• Handle disciplinary actions, grievances, and dispute resolution.
• Ensure compliance with Saudi Labor Law, company policies, and ethical standards.
• Represent the company in labor-related matters with MOL, courts, or authorities if required.
• Manage employee terminations, resignations, and end-of-service settlements (EOSB).
• Oversee payroll processing in coordination with Finance.
• Ensure accurate salary payments, allowances, deductions, and EOS calculations.
• Manage GOSI registrations and monthly contributions.
• Administer benefits including medical insurance and leave management.

Performance Management & Training

• Design and implement performance appraisal systems.
• Identify training needs and coordinate employee development programs.
• Support leadership development and succession planning initiatives.

Government & System Administration

• Manage and maintain HR systems and portals including:
• GOSI
• Absher
• MOL (MHRSD)
• Ensure timely renewal of Iqamas, work permits, and company licenses.
• Maintain accurate employee records and HR reports.

HR Operations & Reporting

• Prepare HR dashboards, reports, and analytics for management review.
• Monitor HR KPIs including turnover, absenteeism, Saudization ratios, and payroll costs.
• Conduct audits to ensure HR compliance and process efficiency.

Qualifications

• Human Resources management skills, including organizational and strategic planning abilities
• Expertise in recruitment, employee relations, and performance management
• Experience in the development and implementation of HR policies and training programs
• Knowledge of local labor laws, compliance requirements, and legal frameworks
• Strong communication, interpersonal, and leadership skills
• Problem-solving abilities and experience in conflict resolution
• Bachelor\'s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus)
• Minimum of 8 years of experience in HR
• Previous experience in the retail or healthcare industry is an advantage
• Proficiency in Human Resources Information Systems (HRIS) and Microsoft Office Suite
• Fluency in Arabic and English is required

For interviews, please send your CV to the email address below.