Hotel Reservations Specialist — Guest Experience

IHG Hotels & Resorts; Jeddah; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading global hotel chain is seeking an Entry-level Reservation Agent in Jeddah, Saudi Arabia. Responsibilities include managing guest room reservations and providing information on hotel services and local attractions. Ideal candidates should possess excellent communication skills, attention to detail, and a charming personality. This full-time position offers opportunities to participate in community relations and ensure total guest satisfaction through responsive service.

Qualifications

• Ability to handle guest requests efficiently and courteously.
• Strong understanding of hotel services and local attractions.
• Capacity to up-sell and maximize room rates.

Responsibilities

• Handle guest room reservations, changes, and cancellations.
• Process information updates on changes and cancellations.
• Promote teamwork and quality service in daily communications.

Skills

Charming personality

Attention to detail

Excellent communication

Knowledge of local attractions

Job description

A leading global hotel chain is seeking an Entry-level Reservation Agent in Jeddah, Saudi Arabia. Responsibilities include managing guest room reservations and providing information on hotel services and local attractions. Ideal candidates should possess excellent communication skills, attention to detail, and a charming personality. This full-time position offers opportunities to participate in community relations and ensure total guest satisfaction through responsive service.