Heartist Host: Create Welcoming Guest Experiences

Accor; Makkah Region; On-site; SAR 33,000 - 56,000; Full time

Job summary

Accor is a global hospitality group offering diverse brands, with opportunities for development and a Heartist approach to guest service. The Host role starts guests on an exceptional experience by welcoming them and ensuring they Feel Welcome from arrival.

As Host, you will greet guests, explain menu items, and uphold outlet policies and safety standards in a fast-paced environment. This role emphasizes teamwork and a customer-first mindset to create memorable experiences.

Qualifications

• Strong guest-service orientation and ability to greet guests warmly.
• Effective interpersonal and problem-solving abilities.
• Calm under pressure in a fast-paced environment.
• Team player with collaborative mindset.

Responsibilities

• Greet guests professionally and provide engaging service.
• Assist guests regarding food and beverage menu items.
• Follow outlet policies, procedures and service standards.
• Follow safety and sanitation policies when handling food and beverage.

Skills

Guest service

Interpersonal skills

Problem solving

Teamwork

Job description

Accor is a global hospitality group offering diverse brands, with opportunities for development and a Heartist approach to guest service. The Host role starts guests on an exceptional experience by welcoming them and ensuring they Feel Welcome from arrival.

As Host, you will greet guests, explain menu items, and uphold outlet policies and safety standards in a fast-paced environment. This role emphasizes teamwork and a customer-first mindset to create memorable experiences.