Healthcare IT Delivery & Success Lead (Eastern Region)

Santechture; Dammam; In loco; SAR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Santechture seeks a Client Delivery & Success Manager for the KSA Eastern Region to lead end‑to‑end healthcare and RCM software implementations. You will manage client relationships at the C‑suite level and coordinate regional delivery governance with cross‑functional teams.

You will oversee EMR integrations, scope management, and alignment with Saudi regulatory standards, while driving adoption and expansion opportunities in Eastern Province accounts.

Competenze

• 6–8 years in healthcare IT project delivery and client engagement, with 3+ years in a client-facing manager role in KSA.
• Deep understanding of Saudi Arabia's healthcare sector, regulatory and reimbursement frameworks (NPHIES, CHI).
• Strong EMR/HIS integrations experience, HL7/FHIR workflows, and core RCM processes (eligibility, coding, claims, denials).
• Proven ability to interact with C-suite executives, hospital owners, and clinical leaders to build trust and resolve issues.
• Based in or willing to relocate to the Eastern Province (Dammam/Khobar/ Jubail) with local travel ability.
• Fluent in English and Arabic preferred.

Mansioni

• Lead end-to-end delivery of healthcare and RCM software implementations in the Eastern Province on time, within scope, and on budget.
• Oversee EMR integrations with client systems and third-party platforms, ensuring seamless interoperability.
• Govern project charters, schedules, risk logs, milestones, and change management in line with PMO standards.
• Act as the primary escalation point for delivery or operational issues with regional clients.
• Drive cross-functional collaboration with product, engineering, QA, and clinical consultants to ensure successful rollouts.
• Identify opportunities for account growth through new modules and service enhancements in collaboration with regional sales.

Descrizione del lavoro

Santechture seeks a Client Delivery & Success Manager for the KSA Eastern Region to lead end‑to‑end healthcare and RCM software implementations. You will manage client relationships at the C‑suite level and coordinate regional delivery governance with cross‑functional teams.

You will oversee EMR integrations, scope management, and alignment with Saudi regulatory standards, while driving adoption and expansion opportunities in Eastern Province accounts.