Guest-Focused Hotel Reservations Specialist

Hilton; Eastern Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a dedicated Reservations Agent for their Hilton Garden Inn in Saudi Arabia, Eastern Province. This full-time role involves providing excellent customer service, handling inquiries, and ensuring accurate reservations. The ideal candidate will possess a passion for service, strong communication skills, and organizational proficiency. Previous experience in a reservations environment is advantageous. Join a renowned team committed to outstanding guest experiences.

Qualifications

• Passion for delivering great customer service.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

Responsibilities

• Convert inquiries into contracted business.
• Respond positively to sales inquiries.
• Identify sales leads.
• Ensure all reservations are completed accurately.
• Provide prompt and efficient service.

Skills

Customer service delivery

Professional telephone manner

Communication skills

Administrative skills

Organizational skills

Computer proficiency

Education

Tertiary qualifications or collegiate-level degree

Job description

A leading global hospitality company is seeking a dedicated Reservations Agent for their Hilton Garden Inn in Saudi Arabia, Eastern Province. This full-time role involves providing excellent customer service, handling inquiries, and ensuring accurate reservations. The ideal candidate will possess a passion for service, strong communication skills, and organizational proficiency. Previous experience in a reservations environment is advantageous. Join a renowned team committed to outstanding guest experiences.