Front Office Agent - Guest Experience & VIP Service

Shangri-La Hotel; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel in Saudi Arabia is seeking a Front Office Agent to deliver excellent guest services. The ideal candidate should have at least 1 year of hotel experience and possess fluency in both English and Arabic. Responsibilities include managing guest check-ins and reservations while ensuring guest satisfaction. The role is exclusively for Saudi Nationals and offers competitive benefits and growth opportunities in a supportive environment.

Benefits

Competitive benefits

Colleague stay/travel perks

Structured learning pathways

Qualifications

• At least 1 year working experience in hotel.
• Ability to work long hours and shifts.
• Pleasant, friendly, cheerful attitude.

Responsibilities

• Deliver services to guests in a courteous manner.
• Assist in solving guest problems and exceed expectations.
• Process all guest registrations promptly.

Skills

Fluency in English

Fluency in Arabic

Customer service skills

Job description

A luxury hotel in Saudi Arabia is seeking a Front Office Agent to deliver excellent guest services. The ideal candidate should have at least 1 year of hotel experience and possess fluency in both English and Arabic. Responsibilities include managing guest check-ins and reservations while ensuring guest satisfaction. The role is exclusively for Saudi Nationals and offers competitive benefits and growth opportunities in a supportive environment.