Forward Deployed Engineer, Infrastructure Specialist (Europe/Middle East)

Cohere; Riyadh; Hybrid; SAR 80,000 - 120,000; Full time

Benefits offered by this job

Daily lunch program

Co-working benefit

Community and social events

Job summary

Cohere is seeking engineers to lead the deployment of our cutting-edge AI platform, North. This role is crucial for integrating AI securely into sectors like finance and healthcare.

As a bridge between our team and clients, you will manage deployments in private cloud environments and troubleshoot issues. Ideal candidates are customer-focused with strong Kubernetes and cloud infrastructure skills.

Join a remote-friendly workplace that values diversity and inclusivity!

Qualifications

• Experience working directly with customers.
• Proven experience deploying enterprise software in private/hybrid cloud.
• Strong expertise in cloud infrastructure and networking.

Responsibilities

• Lead deployment of North in private cloud and on-premises environments.
• Collaborate with IT teams to manage infrastructure and security.
• Design tailored deployment strategies for clients.

Skills

Customer engagement

Deployment of enterprise software

Administration of Kubernetes clusters

DevOps practices

Cloud infrastructure expertise

Networking and virtualization

Tools

Kubernetes

Git

CI/CD tools

Azure

AWS

GCP

Job description

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!

About North

North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.

Why This Role?

This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS.

We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI.

In This Role, You Will

• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations.
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.

You May Be a Good Fit If

• You have experience with and enjoy working directly with customers.
• You have experience deploying enterprise software in private/hybrid cloud environments.
• You have proven experience administering production Kubernetes clusters and expertise with Helm.
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
• You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
• You excel in fast-paced environments and can execute while priorities and objectives are a moving target.

How And Where We Work

• Cohere is remote‑friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co‑working benefit so you can work alongside others in your city.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI‑enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.