Food & Beverage - Waiter / Waitress

Rayhaan Hotels & Resorts; Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel in Makkah is seeking a Food & Beverage Server. You will be responsible for greeting and seating customers, providing knowledge of the menu, and ensuring quality service. The ideal candidate will maintain hygiene standards and foster good customer relations. This position offers an opportunity to enhance guest experiences in a well-regarded establishment.

Qualifications

• Greet & seat customers and serve them in a professional, discreet & personalized way.
• Acquire in-depth knowledge of the Food & Beverage menu.
• Consistently monitor the quality of Food & Beverage served.

Responsibilities

• Perform necessary tasks to service Food & Beverage according to hotel standards.
• Practice good customer relations and attend to customer complaints.
• Ensure hygiene and cleanliness standards in the outlet.

Job description

Overview

Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel.

Responsibilities

• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Qualifications

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures