Field IT Technician - Deployment & Cabling

Help AG, an e& enterprise company; Riyadh; Hybrid; SAR 112,000 - 169,000; Full time

Job summary

A leading cybersecurity firm is seeking a detail-oriented IT Technician to manage on-site IT operations in Saudi Arabia. The role involves conducting site surveys, assisting in hardware installation, and maintaining documentation. Required qualifications include a diploma in IT and 1-3 years of relevant experience. Strong attention to detail, teamwork, and hands-on experience with server and network hardware are essential. The company offers a flexible work environment, health insurance, and opportunities for career progression.

Benefits

Health insurance with leading global providers

Career progression through challenging projects

Employee engagement and wellness campaigns

Excellent learning and development opportunities

Inclusive and diverse working environment

Flexible/Hybrid working environment

Annual flight tickets to home country

Open door policy

Qualifications

• 1-3 years of experience in IT support, field services, or system installation.
• Experience or certification to access energy sites is preferred.
• Safety and health certification on critical sites is highly preferred.

Responsibilities

• Conduct location site surveys, documenting complete device inventories.
• Assist with physical IT equipment preparation and installation.
• Perform cabling, labeling, and patch management within designated cabinets.
• Support installation and basic configuration of IT equipment and security agents.
• Participate in functional testing and validate site readiness.
• Maintain documentation for each site, ensuring accuracy.
• Adhere to health, safety, and compliance standards.

Skills

Diploma or bachelor’s degree in IT, Computer Engineering, or related field

1-3 years of experience in IT support, field services, or system installation

Hands-on experience with server and network hardware setup

Basic understanding of operating systems and virtualization

Strong attention to detail and organizational skills

Ability to travel frequently to various sites

Good communication and teamwork abilities

Arabic language is preferred

Education

Diploma or bachelor’s degree in IT, Computer Engineering, or related field

Job description

A leading cybersecurity firm is seeking a detail-oriented IT Technician to manage on-site IT operations in Saudi Arabia. The role involves conducting site surveys, assisting in hardware installation, and maintaining documentation. Required qualifications include a diploma in IT and 1-3 years of relevant experience. Strong attention to detail, teamwork, and hands-on experience with server and network hardware are essential. The company offers a flexible work environment, health insurance, and opportunities for career progression.