Factory Product Quality Engineer

Amazon; Jeddah; On-site; SAR 224,000 - 338,000; Full time

Job summary

A global technology company is seeking a Factory Product Quality Engineer in Saudi Arabia, Makkah Region, Jeddah. The role involves leading production quality processes for Ethernet switch products and collaborating with technical teams to ensure quality standards. Candidates should possess a BS degree in Quality, Electrical, or Mechanical Engineering and have over 5 years of experience in network switch manufacturing. Strong problem-solving skills and excellent English communication abilities are essential.

Qualifications

• 5+ years in network switch manufacturing experience required.
• Experience managing NPI processes and sustaining quality operations is necessary.
• Knowledge of industry standards for Ethernet switches is essential.

Responsibilities

• Lead quality processes for Ethernet switch products.
• Collaborate with teams to manage PFMEA and QCP.
• Conduct root cause analyses for quality issues.

Skills

Problem solving

Root cause analysis

Excellent English communication

Computer skills (Windows/Mac, Word, Excel)

Knowledge of MSA, Cpk, Gage R&R

Education

BS degree in Quality, Electrical or Mechanical Engineering

Job description

Overview

Factory Product Quality Engineer, Factory Product Quality Engineering

Job ID: 3114034 | Amazon Corporate Services Vietnam Company Limited

Location: Hai Phong, Vietnam

eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology. We are building a world-class team and culture to fix WiFi issues at the source. Join us if you’re excited to improve connectivity at scale.

What you’ll do

• Lead comprehensive management of production quality processes including IQC, IPQC, OBA, and OQC for Ethernet switch products.
• Collaborate with technical teams to ensure PFMEA, Process Flow, and QCP are well managed prior to each NPI build phase.
• Contribute to product quality criteria and determine if the product meets expectations, emphasizing Ethernet switch-specific details.
• Develop, design, control and meet deliverables, including finalizing quality plans, manufacturing documentation, inspection documentation, and test metrology.
• Perform and lead root cause analyses for complex Ethernet switch quality issues and implement robust CAPA/CAR actions.
• Oversee quality issues on the RMA line and feed CAPA to the production line.
• Facilitate Contract Manufacturer audits focusing on QMS, ESD control, and Ethernet-specific requirements; ensure corrective actions are implemented.
• Review and verify non-conforming materials to initiate and drive corrective actions as required.
• Contribute to final product release activities per procedures, schedules and gate exit requirements.
• Develop and prepare documentation, post reports, drive quality metrics and communication prior to NPI builds and Sustaining programs.
• Drive teams responsible for issues until a decision or solution is reached; track progress in JIRA and understand BOM/components with PLM systems (e.g., Arena, Agile).
• Collaborate with JDM/ODM DRIs to review potential improvements addressing quality issues and risks.

Basic Qualifications

• BS degree in Quality, Electrical or Mechanical Engineering
• 5+ years in network switch manufacturing
• Experience in managing NPI processes and sustaining quality operations
• Experience with industry standards for Ethernet switches (IEEE 802.3af/at/bt, IEC, UL, ISO, etc.)
• Excellent computer skills (Windows/Mac, Word, Excel, PowerPoint, Visio, MS Project, Internet search)
• Excellent English communication skills (written and verbal)
• Problem solving and root cause analysis skills
• MSA, Cpk, Gage R&R, SPC knowledge; 7QC Tools
• Willingness to develop program-specific quality plans

Preferred Qualifications

• Six Sigma Green Belt or Black Belt
• Certified Auditor (ISO 9001, TL 9000)
• Advanced Manufacturing experience (SMT, PTH, FATP or Assembly)
• Proactive self-starter with strong presentation and project management skills
• Advanced Reliability Engineering exposure (reliability testing, ESD, Weibull, ORT, DRDT)
• Travel willingness up to 35–40%

Company and Inclusion

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodation during the application and hiring process, visit the Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted

Posted: October 30, 2025 (Updated 2 months ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.