Facilities Quality & Compliance Inspector

Azure; Riyadh; On-site; SAR 65,000 - 90,000; Full time

Job summary

Azure is seeking a Quality Assurance Inspector to perform on-site QA inspections across compounds in Saudi Arabia. You will verify MEP, fire life safety, housekeeping, and contractor compliance, while following up on resident cases and maintaining evidence for closure.

The role requires 2–3 years in facilities management or technical inspection, fluency in English and Arabic, and willingness to travel between sites. Diploma/Bachelor’s in engineering or facilities management is expected.

Qualifications

• Diploma or Bachelor's degree in Mechanical, Electrical, or Civil Engineering, or Facilities Management.
• 2–3 years in facilities management, MEP maintenance, or technical inspection.
• Working knowledge of MEP systems, fire and life safety requirements, and contractor management.
• Fluent English and the ability to communicate in Arabic.

Responsibilities

• Follow up on complaints and observations under Quality monitoring with the responsible parties until verified closure within approved timeframes (oversight of closure, not complaint handling).
• Conduct on-site visits to verify case closure firsthand, collect evidence, and observe resident-facing service quality.
• Collect and organize supporting evidence and case documentation.
• Update and maintain the Cases Tracker as the Quality oversight record of monitored cases.
• Monitor response and resolution times against approved KPIs and SLAs, and report breaches.
• Send reminders and escalated critical or overdue cases to the responsible owner, and to the Quality Assurance Manager / VP of Operations when SLA limits are breached (oversight escalation, not case ownership)
• Coordinate with compound managers and relevant departments to obtain updates and evidence (for verification, not execution)
• Administer and follow up on resident satisfaction surveys.
• Track issues raised from public reviews through to verified closure, and support the Quality Assurance Manager in reviewing negative or sensitive review responses and in monthly trend reporting.
• Conduct scheduled and unannounced quality inspection rounds across compounds.
• Use approved checklists to assess: MEP and maintenance (PPM and CM); fire and life safety; housekeeping; security; community facilities; and contractor compliance.
• Record non-conformities, observations, and risks objectively using the approved Quality systems.
• Follow corrective actions (CAPA) through to verified closure (verification, not execution)
• Consolidate inspection findings into clear, fact-based reports.
• Verify that removed, replaced, or surplus items are declared at Work Order closure and transferred to the approved workshop (and confirm no storage in residential units).
• Participate in item assessment in coordination with Operations.
• Monitor compliance with disposal procedures and timelines.
• Maintain accurate, auditable records.
• Compile case, survey, review, and inspection data into preliminary summaries and monthly reports.
• Support continuous-improvement initiatives and corrective actions (support, not execution)
• Support audit and review activities.
• Track quality initiatives and action plans approved by the Quality Assurance Manager and ensure their status is updated regularly.

Skills

Organizational skills

Communication skills

Attention to detail

Fluent English

Arabic language

Education

Diploma/Bachelor's in Mechanical, Electrical, Civil Engineering or Facilities Management

Tools

Excel

CAFM/Asset management systems

Job description

Azure is seeking a Quality Assurance Inspector to perform on-site QA inspections across compounds in Saudi Arabia. You will verify MEP, fire life safety, housekeeping, and contractor compliance, while following up on resident cases and maintaining evidence for closure.

The role requires 2–3 years in facilities management or technical inspection, fluency in English and Arabic, and willingness to travel between sites. Diploma/Bachelor’s in engineering or facilities management is expected.