F&B Service Lead — Guest Experience

Rotana Hotels; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking a Captain in Food & Beverage to provide exceptional customer service and ensure smooth operations. Responsibilities include supervising the service team, managing beverage stock, and enhancing guest experiences. The ideal candidate is dynamic, self-motivated, and able to assist guests with menu items, ensuring every stay is memorable. This position is essential to upholding service standards and maintaining a well-organized outlet.

Qualifications

• Dynamic and self-motivated individual with focus on customer service.
• Ability to assist and provide advice on food & beverage offerings.
• Strong organizational and planning skills.

Responsibilities

• Service food & beverage per hotel performance standards.
• Supervise service team and ensure duties meet standards.
• Manage beverage stock and minimize waste.

Job description

A leading hospitality company in Saudi Arabia is seeking a Captain in Food & Beverage to provide exceptional customer service and ensure smooth operations. Responsibilities include supervising the service team, managing beverage stock, and enhancing guest experiences. The ideal candidate is dynamic, self-motivated, and able to assist guests with menu items, ensuring every stay is memorable. This position is essential to upholding service standards and maintaining a well-organized outlet.