Reception Agent

Accor; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A global hotel chain in Saudi Arabia is seeking a Reception Agent to ensure exceptional guest experiences from check-in to departure. Candidates should possess a service-focused personality, fluency in English, and ideally experience with Opera or similar systems. The role includes gathering guest requests, promoting hotel facilities, and checking in guests. This position offers opportunities for personal and professional growth within the hospitality sector.

Benefits

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through CSR activities

Qualifications

• Service focused personality is essential.
• Experience is an asset.
• Fluency in English required; additional languages are a plus.

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Skills

Service focused personality

Fluency in English

Experience with Opera or related systems

Job description

Overview

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include: Service focused personality is essential

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.