Reception Agent

Accor Hotels; Riyadh; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading hotel group in Riyadh is looking for a Reception Agent who will be responsible for providing exceptional service to guests from check-in to departure. The ideal candidate will have a service-focused personality, be fluent in English, and may have experience with Opera or similar systems. Employees benefit from discounted rates at hotels worldwide and opportunities for career growth. Join a team committed to diversity and the creation of memorable experiences.

Benefits

Employee benefit card offering discounted rates at hotels worldwide

Learning programs through our Academies

Opportunity to develop your talent

Qualifications

• Service focused personality is essential.
• Fluency in English.
• Experience with Opera or a related system preferred.

Responsibilities

• Greet, check-in, and respond to requests while providing exceptional service.
• Add a personalized experience for guests.
• Promote hotel facilities and enhance guests' stays.

Skills

Service focused personality

Fluency in English

Experience with Opera or a related system

Additional languages

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include:

• Service focused personality is essential

Additional Information

• experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• additional languages are a plus
• Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
• Note: Customization may be included for any specific local or legislative requirements, such as work permits
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.