Job Objectives:
Install, configure, and maintain electronic payment devices; provide technical support to customers and employees; in addition, design, assemble, and configure Internet of Things (IoT) systems using tools such as Arduino and Raspberry Pi; and coordinate with the Maintenance and Operations departments to ensure the devices and systems continue to operate efficiently.
Approved Tasks and Responsibilities:
- Install and configure electronic payment devices (POS) at clients’ locations
- Install SIM cards on the devices and configure network settings
- Add devices and register them in the central system, linking them to merchants’ accounts
- Perform functional tests and ensure the safety of payment operations
- Diagnose technical faults and troubleshoot and repair them on-site
- Follow up and coordinate with the Maintenance and Operations department to resolve technical issues
- Provide phone and on-site technical support to customers
- Design, assemble, and configure Internet of Things systems
- Install sensors, actuators, and other connected devices to monitor systems in real time
- Carry out electrical wiring, soldering, and circuit assembly for various IoT devices
- Troubleshoot and repair electronic and electrical components
- Conduct comprehensive tests and troubleshoot IoT systems to ensure stable performance
- Diagnose and resolve network and connectivity issues, and configure devices
Documentation and Reports:
- Document technical procedures, layout drawings, and electrical schematics
- Prepare periodic reports on progress and technical issues
- Work closely with cross-functional teams to ensure seamless integration of solutions
Required Qualifications and Academic Certificates:
- A technical diploma in one of the following fields:
- Electronics and Communications Technology
- Networking Technology
- Computer Engineering
- Information Technology
- Mechatronics
- Or General Secondary Education (Science Track) + at least 3 years of practical experience, preferably in the field
Required Professional Experience:
- At least one year in one of the following areas:
- Maintenance and installation of payment devices or point-of-sale (POS) systems
- Working with Arduino or Raspberry Pi or Internet of Things systems
- Electronics and electrical circuits
- Valid driver’s license (mandatory)
- Availability of a private car for travel between work sites (mandatory)
- Willingness to work on-site and travel within the city
- Flexibility in working hours when needed