District Manager

Adidas; Riyadh; On-site; SAR 180,000 - 250,000; Full time

Job summary

Adidas in Riyadh invites an experienced District Manager Retail to oversee multiple stores, drive sales, and deliver exceptional customer experiences across the district.

You will lead store managers, optimize operations, and partner with Real Estate and Store Development to ensure a consistent brand look, strong financial performance, and a customer-centric shopping environment.

Travel within the region is required to support openings and district initiatives.

Qualifications

• Retail leadership experience with P&L ownership and a track record of delivering results.
• Proven ability to lead and develop teams across multiple stores.
• Strong customer focus and excellent communication skills.
• Experience working in a matrix/global organization is a plus.

Responsibilities

• Oversee operations and performance of multiple stores within a district.
• Define staffing levels and lead recruitment for Store Managers.
• Drive sales to meet financial targets and ensure exceptional customer experiences.
• Collaborate with Real Estate and Store Development for openings and relocations.
• Ensure compliance with local laws, adidas policies and brand standards.
• Lead omnichannel initiatives and district reporting.

Skills

Team leadership

Financial acumen / P&L

Customer focus

Cross-functional collaboration

MS Office / POS systems

Bilingual English & Arabic

Education

University Degree in Business

Tools

MS Office Suite

POS Systems

Job description

Purpose

Purpose & Overall Relevance for the Organization As a District Manager Retail you will oversee the operations and performance of multiple retail stores within a designated geographic area Your primary objective is to drive sales achieve financial targets and ensure an exceptional customer experience in each store under your supervision You will provide leadership guidance and support to store managers and their teams fostering a culture of excellence and achieving operational excellence

Key Responsibilities

Team Engagement and Development

Define appropriate staffing levels for each store to ensure excellence in service levels while meeting required standards in Sales Per Hour Personal Expenses and NPSLead the recruitment process for Store Managers ensuring high-quality staffEnsure adequate team training across all stores building a team culture focused on improvement and personal developmentSupport Store Managers career development ensuring succession planning is in placeManage store team performance be an inspirational role model set expectations provide appropriate recognition handle conflict crisis constructively and ensure store staff well-being

Consumer Experience

Ensure that stores maintain a high level of customer service focusing on customer satisfaction and loyaltyAddress customer complaints and issues promptly and professionally Promote a welcoming and inviting in-store atmosphere

Merchandising

Ensure appropriate product placement on the sales floor focusing on best sellersPartner with Store Managers and Visual Merchandisers to ensure a consistent and appealing store lookProvide input to the Senior Director of Retail Operations and Europe HQ regarding consumer trends categories seasonality and store purpose

Operational Excellence

Ensure adherence of every store to local labor and Health and Safety laws as well as adidas policiesDrive store operational excellence ensuring compliance with House of Retail principles proper setup of back-of-house implementation of retail key operating proceduresAccountable for store stock management particularly regarding inventory controls SOH and shrinkageEnsure the DM checklist is executed regularly as part of the store visit procedure and reflects the real status of the storeSupport store openings and closure projects working closely with Real Estate and Store Development teams

Premises Management

Provide regular feedback on service levels for maintenance security and cleaning services to the Senior Director of Retail Operations and Europe HQProvide regular feedback on store location trading zone trends presence of new retailers and competitors and indicate potential opportunities for relocations openings to the Senior Director of Retail Operations and Europe HQAct as a single point of contact for retail park managers

Financial Management

Ensure stores and district financial targets are met establish a monthly P & L review and hold accountability for store Net Sales conversion rate omnichannel services personal expenses and shrinkage Influence other operating overhead cost items such as cleaning and security services and store consumables e.g shopping bagsProvide input for store performance planning as part of the Budget Forecast and Integrated Business Planning Processes

Other responsibilities

Actively provide feedback to retail back-office functions and stakeholders within assigned projects acting as a regular voice of the consumer for creating and improving retail operations and channelsLead the implementation of omnichannel consumer journey experiences and relevant tools for high-quality retail experiences in stores focusing on continuous improvementsEnsure all stores in the district are visited at least three times per quarter

Key Relationships

Retail & Franchise Backoffice functionsFinance & HRRetail Zone cluster local teams Influencers communities local assets Landlords mall centers management Other Senior District ManagersRetail Europe

Knowledge Skills and Abilities

Consumer-first mindsetStrong leadership interpersonal and communication skillsStrong people management skills and role-modelingMultiplier who amplifies and empowers team members and colleagues impacting them positively and helping to develop their skillsStrong ability to collaborate and influence across different levels and departments both internally and externallyStrong ability to understand and use financial data to make decisions and influence outcomesAbility to make recommendations that effectively resolve challenging situations considering consistency with standards practices policies and proceduresComfortable working in a matrix organization and dynamic retail environmentPerformance results-driven attitude open to change and an advocate for new creative and collaborative mindsetsWell-organized agile and flexible in balancing work and travel dutiesPassion for the adidas brand and other company brands as well as a passion for sport Proficient with MS applications Outlook Excel Word PowerPoint and other computer software Internet POS Systems etc

Requirements

• Retail experience, with demonstrated business management skills and P&L ownership, or comparable business operations experience
• Minimum of 3 years of team leadership experience
• Minimum of 8 years of retail experience, including in-store related roles
• University Degree in Business (ideally in management, marketing, or sales)
• Experience working with digital tools and online systems remotely
• Fluent in English & Arabic (speaking, reading, writing) and local language
• Fluency in other languages is desirable.