Director of Information Technology

Hilton Worldwide, Inc.; Riyadh; On-site; SAR 299,000 - 375,000; Full time

Job summary

A leading global hospitality company in Riyadh is seeking a Director of Information Technology. This role oversees the IT Department, ensuring quality support for hotel IT systems and users. The ideal candidate should have significant IT management experience, particularly in the hotel sector, and possess strong organizational and technical skills. The position requires proficiency in Microsoft systems and familiarity with hotel applications like Fidelio and Micros. This opportunity offers a chance to contribute to a renowned hospitality brand dedicated to exceptional guest experiences.

Qualifications

• Previous IT management experience in the hotel, leisure, or service sector is preferred.
• Strong product knowledge and ability to deliver effective IT solutions.
• Understanding of IT governance and security requirements.

Responsibilities

• Supervise the IT Department to ensure quality IT support.
• Manage operational support for all hotel IT systems and users.
• Identify and address IT system needs effectively.

Skills

IT management experience

Fidelio and Micros

Microsoft systems

Interpersonal skills

Technical skills

Organizational skills

Understanding of IT infrastructure

Job description

Director of Information Technology (HOT0C77U)

Hilton Hotels – Riyadh Riyadh 13241

A Director of Information Technology will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As a Director of Information Technology, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Director of Information Technology will perform the following tasks to the highest standards:

• Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
• Supervise the IT Department on a daily basis
• Maintain excellent product knowledge and apply it to deliver full system benefits
• Understand, fully, the legal requirements on IT governance and security
• Handle, efficiently and completely, IT issues that arise
• Identify current and future system needs and provide solutions for the identified needs
• Build strong internal working relationships with all hotel Departments

What are we looking for?

Director of Information Technology serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology
• General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
• Ability to plan ahead and develop contingency plans, where necessary

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!