Director of Administration and Operation Management

Xad Technologies; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading telecommunications firm in Riyadh is seeking a Director of Administration & Operations Management. This role is pivotal in overseeing end-to-end telecom operations and ensures compliance, performance standards, and effective resource management across projects. Candidates should have a Bachelor’s degree in relevant fields and 12–18 years of experience in telecom operations within Saudi Arabia. Strong leadership skills and market knowledge are essential for success in this role.

Qualifications

• Experienced in telecom operations with a strong leadership background in KSA.
• Familiarity with Saudi telecom ecosystem and CST regulations.
• Proven ability to manage large teams and multi-region operations.

Responsibilities

• Lead telecom operations including rollout and project execution.
• Ensure compliance with Saudi labor laws and telecommunications regulations.
• Monitor operational budgets and financial performance.

Skills

Strategic operations leadership

Telecom project governance

People leadership & performance management

Education

Bachelors degree in Telecommunications, Engineering, or Business Management

Job description

Overview

JOB PURPOSE: The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functions across KSA. The role ensures operational excellence, regulatory compliance, cost control, and effective coordination between technical, commercial, and support teams to support large-scale telecom projects.

Roles & Responsibilities

• Operations Management: Lead and manage telecom operations including rollout, optimization, O&M, and project execution across KSA.
• Performance & Standards: Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.
• Strategy & KPIs: Develop and implement operational strategies, policies, and KPIs to improve efficiency and productivity.
• Resource & Vendor Management: Oversee resource planning, workforce deployment, and vendor/subcontractor management.
• Administration & Support Functions: Oversee administration, HR coordination, logistics, procurement, and facility management.
• Compliance: Ensure compliance with Saudi labor laws, GOSI, Muqeem, Iqama, and visa regulations.
• Controls & Reporting: Implement strong internal controls, SOPs, and reporting structures.
• Financial & Cost Control: Monitor operational budgets, cost optimization, and profitability; coordinate with finance on invoicing, collections, and cash-flow planning; approve operational expenditures within delegated authority.
• Governance, Compliance & Risk: Ensure compliance with CITC (now CST) regulations, client requirements, and company policies; manage operational risks, audits, and corrective actions; maintain high standards of HSE and quality compliance.
• Leadership & Stakeholder Management: Lead senior managers and department heads; drive performance through KPIs; act as a key liaison with clients, OEMs (Huawei, Nokia, Ericsson), and government entities; support business growth initiatives and strategic planning with top management.

Qualifications & Experience

• Bachelors degree in Telecommunications, Engineering, or Business Management (masters preferred).
• 12–18 years of experience in telecom operations and administration, with senior leadership exposure in KSA.
• Strong knowledge of Saudi telecom ecosystem, CST regulations, and major operators.
• Proven experience managing large teams and multi-region operations.
• Strong leadership, decision-making, and stakeholder management skills.

Core Competencies

• Strategic operations leadership
• Telecom project governance
• Administrative & regulatory compliance (KSA)
• Financial & risk management
• People leadership & performance management