Department Manager - Operational Excellence

Hill International; Abha; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global project management firm is seeking a Department Manager - Operational Excellence based in Abha, Saudi Arabia. The successful candidate will oversee the PMO, ensuring quality management and continuous improvement across large projects. Candidates should possess at least 20 years of project management experience and a Bachelor's degree in engineering, with excellent communication skills and a proven track record in risk management. Offering a dynamic environment focused on operational excellence.

Qualifications

• Minimum 20 years experience in project management on large projects.
• Thorough knowledge of professional project management processes.
• Working knowledge of engineering and procurement processes.

Responsibilities

• Review and update policies and procedures for quality assurance.
• Prepare department knowledge transfer program.
• Analyze operational trends and opportunities for improvement.

Skills

Project management

Risk management

Continuous improvement

KPI development

Communication skills

Education

Bachelor degree in engineering

Tools

Primavera P6

Oracle Project Module

Oracle Unifier

Job description

Department Manager - Operational Excellence

About the job Department Manager - Operational Excellence

General Description of Role and Responsibilities :

• Review and update policies, processes and procedures , quality assurance, continuous improvement, risk management, training and projects monitoring & reporting.
• Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
• Assessing the capability of the existing PMO Department staff and recommend appropriate roles and responsibilities
• Preparing the department knowledge transfer program which includes comprehensive on-the-job learning
• Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
• Ensuring the Stage Gate Process is applied consistently to projects.
• Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
• Ensuring that the quality assurance management is implemented for each project
• Analyzing data to identify operational trends and opportunities for improvement
• Coordinating with other departments within the organization to ensure successful implementation of initiatives
• Reviewing bidders quality submittals
• Implementing a Risk Management procedure and system that is in alignment with the PMM template. This will include establishing a typical risk register to facilitate identification of risks, likelihood of occurrence, mitigation measures and assignment of responsibilities.
• Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
• Review the Risk Registers of all projects on a monthly basis.
• Analyze project performance data to identify risks and issues.
• Preparing reports on operational performance, including benchmarks against industry standards or best practices
• Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
• Developing consolidated NWC dashboard in accordance with the available PMIS requirements
• Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
• Provide the support in completing all the requested tasks in PMIS.
• Develop set of KPIs to measure the performance of the projects and clusters
• Ensure the timely and accuracy of project data input to the PMIS (i.e Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
• Coordinate performance evaluation of contractors and consultants by clusters management and classify (on the basis of capability and performance).
• Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.
• Perform other duties as assigned by the line manager / supervisor.

Qualifications, Experience, Knowledge and Skills

• Bachelor degree in engineering from an accredited university.
• Minimum 20 years experience in project management environment on large projects include overall responsibility for setting up and running a PMO.
• Thorough knowledge and demonstrated experience of professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.
• Involvement in continuous improvement and capacity building / talent development.
• Demonstrated skill in management, supervisory and personnel administrative functions.
• Excellent verbal and written communication skills.
• Experience of working internationally (preference KSA experience).