Delivery Channel Lead, Last Mile Ops

Amazon; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global technology leader is seeking a Channel Team Lead in Riyadh to manage and grow partnerships with retail stores. The role involves account management, training team members on operational processes, and driving performance metrics to ensure an excellent delivery experience. Candidates should possess leadership and people management skills, as well as a Bachelor's degree and at least 1 year of relevant experience. This position requires flexibility with work hours and physical capability to lift up to 100 pounds.

Qualifications

• 1+ years of employee and performance management experience.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to handle up to 100 pounds during shifts.

Responsibilities

• Identify and acquire potential retail stores for partnership.
• Manage account growth and execute strategic plans.
• Train team members on Amazon processes and products.
• Conduct field visits to target stores regularly.
• Report on store performance and recommend actions.
• Manage a multi-layer team and coach staff.
• Resolve operational escalations.

Skills

Leadership capabilities

People management skills

Good communication skills

Analytical skills

Customer service orientation

Education

Bachelor's degree or equivalent

Job description

A global technology leader is seeking a Channel Team Lead in Riyadh to manage and grow partnerships with retail stores. The role involves account management, training team members on operational processes, and driving performance metrics to ensure an excellent delivery experience. Candidates should possess leadership and people management skills, as well as a Bachelor's degree and at least 1 year of relevant experience. This position requires flexibility with work hours and physical capability to lift up to 100 pounds.