Data Analyst

Abroad Work; Makkah Al Mukarramah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading sales organization in Saudi Arabia is seeking a Sales Operations Analyst to enhance sales procedures and support the sales team. The ideal candidate will hold a relevant degree and possess at least 3 years of experience in a sales role. Responsibilities include driving sales change and utilizing CRM systems to improve efficiency. Strong problem-solving skills and stakeholder management abilities are essential.

Qualifications

• Minimum 3 years of experience in a Sales/Customer Experience role.
• Proven ability to use data for driving business results.
• Ability to act as a change agent.

Responsibilities

• Drive Sales Change and act as a change agent.
• Support the frontline with service optimization.
• Drive uptake of new initiatives.

Skills

Stakeholder management

Communication skills

Problem-solving mindset

CRM knowledge (SalesForce preferred)

Education

Bachelor's/Master's Degree in Business Administration/Management

Job description

Overview

Sales Operations Analyst. Sustains the sales team with all Sales Procedures tasks and activities in accordance with the Area Business Plan of O&L organisation. Enabler as well as ambassador of data-driven Sales Monitoring. Drive Salesforce uptake as well as Sales Quality Standards including data quality of individual profiles and account master data in Salesforce. Coordinate division of clients. Drive the usage of conventional data as well as records in the MOS (Maersk Os) and the SOS (Sales Operating System) and also ensure conversations concentrating on driving sales efficiency as well as L&S + Sea development. Structurally improving the Sales Procedures. Aid Sales Associates and also Management to comprehend procedure traffic jams and also possibilities for productivity gain. Share expertise with the International Sales Workflow team around sales procedures and guidelines. Offer as GSC/OTS intermediary and guarantee we take advantage of as well as use GSC/OTS services optimally in the frontline. Ensure we have the appropriate organizational configuration and also the appropriate abilities. Make certain clients are alloted to the optimal sales channels.

Responsibilities

• Drive Sales Change. Work as a change agent on improvement and various other global tasks.
• Drive uptake of brand-new efforts and also device.
• Performing as a sounding board for CEN Sales Procedures.
• Support the frontline with GSC/OTS services optimization and appropriate organizational configuration.

Qualifications

• Bachelors/Masters Degree in Company Administration/Management with minutes.
• 3 years of job experience in a Sales/Customer Experience role.
• You are aggressive in determining and acting upon ideas for brand-new remedies and procedure enhancements to make Sales Associates\' lives much easier and enhance the customer experience.
• Shown proficiency in operation information to drive service results and Sales Efficiency.
• Good stakeholder administration, excellent interaction as well as persuasion abilities.
• Verified ability to work as an adjustment agent and also rock the boat.
• Ability to affect without authority in a global organization.
• Proactivity: Suggest solutions as well as procedure improvements.
• Team player: Team effort throughout features as well as locations.
• Problem-solving mindset and solution-focused perspective.
• You have a detailed understanding of CRM (SalesForce chosen) and other sales tools.