Customer Group Manager - Shipping

Jotun Middle East, India and Africa (MEIA); Dhahran Compound; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading regional company in Saudi Arabia is seeking a Customer Group Manager – Shipping. The role involves leading customer groups in Dammam, enhancing market share, and implementing effective sales strategies. Candidates should possess a Bachelor's degree, 3-5 years of relevant experience, and strong leadership skills. The company promotes continuous learning, career growth, and a supportive culture for its employees.

Benefits

Competitive compensation and benefits

Continuous learning opportunities

Career development opportunities

Inclusive company culture

Qualifications

• 3 to 5 years relevant experience in leading Shipping and Performance Coating Sales.
• Proven track record in Business Development.

Responsibilities

• Manage and lead Customer Groups by utilizing sales tools to achieve objectives.
• Develop strategies and programs to enhance customer relationships.

Skills

Leadership

Strategic Thinking

Commercial Acumen

Fluency in English

Education

Bachelor's degree in Sales & Marketing

Job description

SUMMARY OF THE ROLE:

As a Customer Group Manager – Shipping, you will be responsible to manage and lead the assigned Customer Groups in Saudi Arabia by utilizing Jotun’s sales tools and techniques to plan, execute and monitor sales objectives and collection to achieve sales budgets, improve Marine customer relationships, profitability, and increased market share in Saudi Arabia.

The position is based in Dammam and reports to the Protective & Marine Segment Director.

Responsibilities:

• Ensure that projects and Key Accounts are managed and followed up to achieve Marine customer and Ship owners expectations and sales targets.
• Develop and implement proper strategies and programs by setting targets, selection criteria, and performance measures for subordinates to build and maintain a strong, effective, and reliable network in Saudi Arabia.
• Develop and implement standard procedures, processing, and reporting to ensure best practices are implemented through the teams.
• Organise, develop, motivate, and lead sales teams by setting clear targets and framework, coaching, supporting, and following-up team members in line with The Penguin Spirit to ensure the effectiveness and efficiency of the whole team.
• Conduct periodic performance reviews and feedback sessions with employees as required (KIT – Key issue Talks and yPOD – yearly talk on Performance, Objectives and Development)

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

We are looking for:

Qualification:

• Bachelor’s degree. Sales & Marketing is preferable.
• 3 to 5 Years relevant experience in leading Shipping, Performance Coating Sales and Business Development.
• Proven leadership, strategic thinking, and commercial acumen.
• Fluency in English – both verbal and written.

Location:

Dammam, Saudi Arabia

Personal Qualities:

• Develops an ambitious but realistic business vision and translates it into a workable strategy.
• Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.
• Focuses on bottom-line results, identifies potential risks, and monitors the financial impact of own activities.
• Builds a useful network of contacts and relationships and utilizes it to achieve objectives.
• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.

What We Offer:

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team building and social activities.

POSITION INFORMATION :

Company: Jotun Saudia Co. Ltd.

Contract Type: Regular

Time Type: Full time

CLOSING DATE (dd.mm.yyyy): 13.02.2026

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun’s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!