Community Manager

Y-Axis; Riyadh; Hybrid; SAR 89,000 - 134,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

VML, part of WPP, is seeking a Saudi Community Manager to grow our brand’s online presence across social platforms. You will engage with audiences, moderate conversations, and ensure a consistent and positive brand voice.

We offer a hybrid work model with four days in the office. The role requires 2–4 years in community management or social media, strong English/Arabic communication, and the ability to handle high volumes of interactions in a fast-paced environment.

Qualifications

• 2–4 years of experience in community management or social media.
• Strong communication skills in English and Arabic as needed.
• Ability to handle high volumes of interactions in a fast-paced environment.

Responsibilities

• Manage day-to-day community engagement across social platforms.
• Respond to comments, messages, and inquiries in a timely, brand‑aligned manner.
• Moderate conversations and monitor sentiment to protect online reputation.
• Support content publishing and report on community insights and performance.

Skills

Community management

Social media

Communication

Trend awareness

Job description

Community Management, Social Media Management, Online Reputation Management, Audience Engagement, Content Publishing, Sentiment Analysis, Communication Skills, Social Media Trends

Advertising Services

Description

Description Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‑winning work for blue chip client partners including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Role Overview

We are looking for a Saudi Community Manager to manage and grow our brand’s online presence across social platforms. This role will be responsible for engaging with audiences, moderating conversations, and ensuring a consistent and positive brand voice.

Key Responsibilities

Manage day‑to‑day community engagement across social media platformsRespond to comments, messages, and inquiries in a timely and brand‑aligned mannerMonitor conversations and proactively engage with the communityEscalate sensitive issues and manage online reputationSupport content publishing and ensure alignment with brand tone of voiceTrack and report on community insights, sentiment, and performance

Requirements

2–4 years of experience in community management or social mediaStrong communication skills in [English/Arabic as needed]Ability to handle high volumes of interaction and work in a fast‑paced environmentStrong understanding of social media platforms and trends#LI-EMEA

Responsibilities

Responsibilities Manage and grow the brand's online presence by engaging with audiences and moderating conversations across social platforms. Responsibilities include responding to inquiries, monitoring sentiment, and ensuring a consistent brand voice.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.