Commercial Education Manager - MEA | Johnson & Johnson MedTech | KSA
Johnson & Johnson Innovative Medicine
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Job summary
Johnson & Johnson Innovative Medicine seeks a Commercial Education Manager – MEA to shape regional capability strategy for sales, marketing, and distributor teams. You will design and implement training to accelerate onboarding, strengthen selling capabilities, and ensure consistent commercial execution across the region.
The role partners with Commercial Leadership, Marketing, HR, Medical Affairs, and Global Learning to deliver blended learning experiences, support product launches, and drive a
Qualifications
- Bachelor’s degree required; MBA preferred.
- 8–10 years of experience in sales, marketing, commercial excellence, learning & development in healthcare.
- Experience supporting multi-country organizations and diverse commercial teams.
- Strong facilitation, presentation, and stakeholder management skills.
- Ability to influence senior stakeholders in a matrix organization.
Responsibilities
- Develop regional Commercial Capability Strategy aligned to business priorities.
- Design and deliver Sales Excellence & Commercial Training programs.
- Lead onboarding programs for new commercial employees and develop career pathways.
- Design engaging learning experiences using blended methods and digital platforms.
- Partner with Marketing, Medical Affairs, HR, and Global Learning for launch readiness.
- Coach regional teams and measure training effectiveness.
- Collaborate with leadership to align priorities and ensure compliance.
Skills
Education
Job description
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Medical Affairs Group
Professional Medical Education
Professional
Riyadh, Saudi Arabia
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Requisition Number: R-100525
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
TheCommercialEducation Manager – MEA is responsible for developing and executing the regionalcommercial capability strategy to build a high-performing, customer-centric organization. The role ensures that sales, marketing, distributor, andcommercial teams possess the knowledge, skills, and behaviors requiredto achieve business objectives and deliver exceptional customer value.
The position partners closely withCommercial Leadership, Marketing, ProfessionalEducation, Human Resources, Medical Affairs, and Global Learning teams to design and implement training programs that accelerate onboarding, strengthen selling capabilities, improve product expertise, and drive consistentcommercial execution across the Middle East and Africa region.
- Develop and execute a regionalcommercialeducation and capability-building strategy alignedto business priorities.
- Identify capability gaps across sales, marketing, distributor, and leadership teams.
- Create annual learning plans that support strategic growth initiatives, product launches, market expansion, and organizational transformation.
- Establish competency frameworks and learning pathways forcommercial roles.
- Design and deliver training programs focusedon:
- Consultative and value-basedselling
- Customer engagement and account management
- Strategic territory planning
- Negotiation and influencing skills
- Clinical and product knowledge
- Competitive differentiation
- Distributor capability development
- Leadership and coaching effectiveness
- Embedrecognizedsales methodologies andcommercial excellence frameworks across the organization.
- Support field coaching programs that improve selling effectiveness and customer interactions.
- Lead onboarding programs for newcommercial employees.
- Create structured and development pathways for sales representatives, sales managers, marketers, andcommercial leaders.
- Develop certification programs to ensure competency and readiness.
- Support succession planning through targetedcapability development initiatives.
- Design engaging learning experiences using a blend of classroom, virtual, digital, and experiential learning methodologies.
- Facilitate regional workshops, leadership programs, sales meetings, and capability-building events.
- Leverage modern learning technologies and digital platforms to enhance learner engagement and scalability.
- Create and maintain high-quality learning content andeducational resources.
- Partner with Marketing and Medical Affairs to ensurecommercial teams are fully preparedfor new product launches and portfolio updates.
- Develop launch readiness training programs and certification requirements.
- Ensure field teams can effectivelycommunicate product value propositions and clinical benefits.
- Collaborate with sales leaders to build a coaching culture across the organization.
- Conduct field observations and training needs assessments.
- Support managers in developing coaching capabilities and performance improvement plans.
- Use customer feedback and performance data to identify development opportunities.
- Partner with regional and country leadership teams to align learning priorities with business objectives.
- Work closely with Human Resources to support talent development initiatives.
- Collaborate with GlobalEducation andCommercial Excellence teams to localize and deploy global programs.
- Coordinate with Compliance, Regulatory, and Medical Affairs to ensure training content meets all applicable standards.
- Establish learning metrics and capability dashboards.
- Monitor training effectiveness through assessments, certifications, field observations, and business performance indicators.
- Measure the impact of learning initiatives oncommercial outcomes.
- Continuously refine programs basedon participant feedback and business needs.
- Bachelor’s degree required.
- Advanceddegree preferred(MBA, Business, Marketing, Organizational Development, Learning & Development, or relateddiscipline).
- Minimum 8–10 years of experience in sales, marketing,commercial excellence, learning & development, orcommercialeducation within the healthcare, medical device, pharmaceutical, or life sciences industry.
- Demonstratedsuccess in developing and deliveringcommercial capability programs.
- Experience supporting multi-country organizations and diversecommercial teams.
- Strong understanding of healthcarecommercial environments and customer engagement models.
- Previous experience in field sales or sales leadership strongly preferred.
- Strong understanding of sales excellence andcommercial effectiveness principles.
- Exceptional facilitation and presentation skills.
- Expertise in adult learning methodologies and capability development.
- Strategic thinking with strong execution discipline.
- Ability to influence senior stakeholders and drive change within a matrix organization.
- Strong project management and organizational skills.
- Data-driven approach to measuring capability and performance outcomes.
- Excellentcommunication and stakeholder management skills.
- High level of business acumen and customer focus.
- Regional and international travel up to 40–50% to support training delivery, field coaching, leadership development, and capability-building initiatives.
- Improvement incommercial capability assessment scores.
- Sales onboarding effectiveness and speedto productivity.
- Certification and training completion rates.
- Sales force effectiveness and customer engagement metrics.
- New product launch readiness and execution.
- Leadership coaching effectiveness.
- Employee engagement and development outcomes.
- Contribution tocommercial growth and business performance objectives.
Brand Marketing, Channel Partner Enablement, Coaching, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People
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