Commercial and CX Graduate Associate

S&P Global; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A multinational financial services company in Saudi Arabia is seeking an Associate for its Commercial and CX Graduate Program. The successful candidate will work with clients, manage inquiries, and gain insights into commodity markets. This 18-month program includes comprehensive training and rotations through different business functions. Ideal candidates possess strong communication skills, are fluent in English and Arabic, and hold a relevant degree. Competitive benefits and opportunities for growth are offered.

Benefits

Health care coverage

Generous time off

Access to learning resources

Competitive pay and retirement planning

Family friendly perks

Retail discounts

Qualifications

• Ability to join a class of new hires in late August 2026.
• Familiarity with financial and commodity markets is beneficial.
• Willingness to learn and take on diverse tasks.

Responsibilities

• Help clients navigate and extract data from S&P Global Energy products.
• Liaise with teams to address client queries.
• Conduct research on key issues in energy and present findings.

Skills

Fluency in English and Arabic

Strong presentation and communication skills

Good PC skills including Microsoft Office

Ability to multitask effectively

Interest in financial and commodity markets

Education

BSc or BA degree or equivalent

Tools

Microsoft Excel

Job description

About the Role

Grade Level (for internal use): 09

S&P Global Energy Commercial and CX Graduate Program

Role: Associate, Commercial and CX Graduate

Location: Riyadh

The S&P Global Energy Commercial and CX Graduate Program journey begins with an intensive 5‑week onboarding in our London office. The following 3 months are spent with the EMEA Customer Success Team, building a foundational knowledge of the commodity markets and developing essential business‑related skills while learning about S&P Global Energy data, research and analytical products.

As a Customer Success associate you will be the primary contact for clients, providing solutions in a timely, professional and courteous manner and training them on S&P Global Energy products through virtual and on‑site visits.

The program will consist of rotations to customer success, sales, channel management and marketing functions, giving each graduate a holistic perspective of the business. Graduates complete certification milestones and a rigorous evaluation process that tests and stretches their skills and capabilities. As you progress through the programme you will support the sales team and ultimately generate additional revenue to grow our business.

You will help S&P Global Energy achieve its mission of being a leading provider of high‑quality price assessments and analytical information to the world’s financial and commodity markets.

What’s in it for you

You will join a cohort of Commercial and CX Associates and be introduced to world‑class experts in commodities, former chief economists, traders and risk managers. You will attend presentations on commodity markets and gain insights on global economic, political, technological and legal issues linked to specialisations. An e‑learning curriculum will provide foundational knowledge on technical aspects of various commodities.

Within weeks you will present topics to senior management and receive constructive feedback. You will learn to use S&P Global Energy–Platts, CERA, and HORIZON products, Excel add‑ins and CRM systems.

You will face a steep learning curve and work with a broad range of clients—including governments, investment banks, commodity trading houses, major oil and gas companies, hedge funds and industry. Generative AI proficiency is highly valued.

Career paths after the 18‑month initial phase

• Regional Sales
• Specialist Sales
• Customer Success

Responsibilities

• Help clients understand how to navigate and extract useful data from the S&P Global Energy product range.
• Liaise with content, commercial and technical teams to address client queries and ensure our data is maintained to the highest standards.
• Proactively reach out to clients for face‑to‑face or virtual training (later stages, after certification).
• Conduct research on key issues in energy and commodity markets and present findings to colleagues.
• Support sales teams with research and proposals.
• Build account overviews and plans to support strategic sales teams.
• Design data‑driven models and templates for clients.
• Create marketing materials for commercial culture initiatives and future graduate cohorts.
• Participate in special project initiatives as directed by management.

Requirements

• Ability to join a class of new hires in late August 2026.
• BSc or BA degree, or equivalent.
• Fluent command of English and Arabic.
• Strong presentation and communication skills; good telephone manners and comfortable presenting to large groups both in person and remotely.
• Familiarity with or strong interest in learning about financial and commodity markets.
• Good PC skills, including the Microsoft Office product range.
• Well versed in Excel.
• Ability to multi‑task effectively and work independently.
• Willingness to learn and take on a wide variety of tasks.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access a wealth of resources to grow your career and learn new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, and financial wellness programs.
• Family Friendly Perks: Perks for your partners and little ones.
• Beyond the Basics: Retail discounts, referral incentive awards and other perks.

Equal Opportunity Employer

S&P Global is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other status protected by law. Only electronic submissions will be considered.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail].