Client Lead

WSP in the Middle East; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading engineering consultancy in Riyadh is seeking a Client Lead to bolster client relationships and drive project delivery. This role focuses on strategic account management, ensuring client satisfaction through effective issue resolution and consultations. Ideal candidates will have a Bachelor's degree and a minimum of 15 years of relevant experience, particularly in the engineering and construction sectors. Strong communication and stakeholder management skills are essential for impacting the growth agenda in the region.

Qualifications

• Minimum 15 years of experience in client-facing roles in engineering or construction.
• Demonstrated success in senior client relationship leadership.
• Strong understanding of the KSA market landscape and industry dynamics.

Responsibilities

• Lead and nurture relationships across priority accounts.
• Develop strategic account plans leveraging market intelligence.
• Collect and act on client feedback to elevate satisfaction.

Skills

Client relationship management

Communication

Stakeholder management

Strategic planning

Education

Bachelor’s degree in Engineering, Project Management, Business

Job description

Overview

WSP Middle East is seeking a Client Lead to join our team in Riyadh, supporting our ongoing commitments in the region, including major programmes such as the new Riyadh Central Station. The role focuses on strengthening client relationships, driving work-winning efforts, ensuring excellent project delivery coordination, and contributing to strategic growth across the KSA market.

Responsibilities

Strategic Client Leadership

• Lead, nurture, and grow relationships across priority accounts, ensuring continuous alignment with client objectives and WSP’s value proposition.
• Act as a trusted advisor to senior client stakeholders, fostering long‑term partnerships and anticipating future needs.

Account Strategy & Growth Enablement

• Develop and execute strategic account plans that leverage market intelligence, CRM insights, and sector trends to identify and advance new opportunities.
• Partner closely with internal business units to shape work‑winning strategies, supporting pursuits, proposals, executive presentations, and commercial positioning.

Client Experience & Issue Resolution

• Collect, analyse, and act on client feedback, driving cross-functional collaboration to address issues and elevate overall satisfaction.
• Work alongside Project Directors, Technical Leads, and the Client Experience team to embed a consistently high-quality client journey.

Market Positioning & Strategic Contribution

• Contribute strategic insights to WSP’s KSA growth agenda, informing market positioning, account prioritisation, and long-term business development planning.
• Strengthen WSP’s brand presence in KSA by championing best practices, sector knowledge, and client-centric delivery excellence.

Qualifications

• Bachelor’s degree in Engineering, Project Management, Business, or a related field.
• Minimum 15 year’s experience in client-facing, business development, or project delivery roles within engineering, construction, or the built‑environment sectors.
• Demonstrated success in key account management, work‑winning, or senior client relationship leadership.
• Exceptional communication, influencing, and stakeholder management abilities, with a proven capacity to build strategic, long-term partnerships.
• Strong understanding of the KSA market landscape, industry dynamics, and regional delivery context (preferred).

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can apply today.