CKSA Credit Control Team Leader

Canon EMEA; Riyadh; On-site; SAR 171,000 - 285,000; Full time

Job summary

Canon Emirates in Abu Dhabi seeks a Credit Control Lead to manage customer relationships, oversee accounts receivable, and drive AR KPIs. The role reports to the Credit Control Manager and supervises one collector.

You will ensure accurate customer records, coordinate invoices and statements, enter receipts into the ERP, reconcile AR sub-ledger, and lead collections with customers while developing the collector into an assistant specialist.

Qualifications

• Experience in credit control and accounts receivable for a branch or similar unit.
• Strong ability to manage relationships with customers and lead collection efforts.
• Proven track record of improving AR KPIs and cash collection metrics.

Responsibilities

• Maintain accurate and timely customer records.
• Ensure collections are pursued in an efficient, organized manner.
• Support Credit Control Manager to meet defined collection objectives.
• Own AR KPI reporting for the Abu Dhabi branch, including overdues and cash collection.
• Coordinate invoicing, statements, and distribution to customers.
• Lead the Collector and develop them for progression to an assistant specialist.
• Enter receipts into ERP and reconcile customer accounts and AR sub-ledger.

Skills

Credit control

Accounts Receivable

ERP systems

Cash collection

Tools

ERP software

Job description

Leading the whole credit control operations in Abu Dhabi, including managing relationship with customers and lead decision maker when it comes to credit control. Supervise 1 collector and develop him to be an assistant credit control specialist.

• To ensure customer records are maintained in an accurate and timely manner.
• To ensure collections are picked up in a logistically efficient manner.
• To support the Credit Control Manager to meet collection objectives set by Financial Controller.
• Responsibility over credit control, accounts receivable and collection related to Canon Emirates - Abu Dhabi Branch.
• Full ownership over all AR KPIs in Abu Dhabi, including overdues management and cash, ensuring to drive for efficiency and improvement vs. previous year.
• Lead contact point for the branch manager and AMs in Abu Dhabi, involved in structuring new deals, resolving conflicts and collecting overdues.
• Frequent contact with customers regarding their accounts including follow-up on payments, statements, reminders and Dunning letters.
• Receipts data entry into ERP.
• Customer Accounts reconciliation.
• Customer balance and Accounts Receivable sub-ledger reconciliation.
• Coordinate distribution of invoices and statements to customers.
• Coordinate the Collector’s collection of payments from customers.