Duties and Responsibilities:
- Support the Mission, Vision, and Values of Fakeeh Care Riyadh.
- Be knowledgeable of patient rights and ensure an atmosphere that allows for the privacy, dignity, and well-being of all patients and staff in a safe, secure environment.
- Maintain confidentiality of all data related to patients and hospital operations.
- Cooperate and work together with coworkers to plan and complete job duties with minimal supervisory direction, including appropriate judgment.
- Use tactful and appropriate communication in sensitive and emotional situations at all times.
- Follow up as appropriate with supervisor, coworkers, or patients regarding reported complaints, problems, and concerns.
- Complete requirements for in-service training, acceptable attendance in meetings, uniform and dress codes, personal hygiene, and other work duties as assigned.
- Maintain accountability for controlled substances inventory and medications at the beginning and end of the shift with another licensed nurse. Notify nursing supervisor or Nurse Manager of any discrepancy.
- Ensure that the Medical and Nursing plan of care is carried out, clarifying any areas of uncertainty and referring any disputes regarding clinical management to the appropriate consultant.
- Ensure that each crash cart has a daily check completed and is restocked after each use immediately. Any deficiencies must be reported immediately.
- Ensure that all bedside nurses are aware of all protocols, procedures, and policies as they relate to their practice on the unit.
- Provide direct patient care and ongoing supervision of clinical care to ensure an effective handover of all duties and required information at shift changeover.
- Continuously follow up on compliance by staff nurses to Infection Control Policies and Procedures.
- Maintain high performance of all equipment (monitor, ventilators, beds, etc.). Initiate appropriate follow-up on any equipment needing repair or that has malfunctioned.
- Arrange patient movement through the bed placement coordinator for new admissions, transfers, transport, and follow-up regarding inpatient allocation.
- Coordinate and monitor activities of staff and all services related to patient care on the unit.
- Anticipate, identify, and resolve potential or actual problems.
- Ensure effective communication within the unit/department between nursing staff, patients, significant others, and all medical and allied healthcare personnel.
- Coordinate nursing staff communication, following up the organizational chain of command for nursing notifications in their reports (Staff Nurse, Charge Nurses, Nurse Manager, Nursing Supervisor, Nursing Service Director, and CNO).
- Ensure the consistent, accurate preparation of nursing records, monitoring patient goals, and progress towards discharge.
- Ability to coordinate and work in multicultural and multinational staff.
- Foster collaborative, harmonious relationships with colleagues and all members of the multidisciplinary team.
- Participate in shared governance decision-making structures and processes that establish standards of practice and address opportunities for improvement.
- Promote continuous, efficient, and accountable delivery of nursing care using the Professional Practice Model and appropriate care delivery system.
- Provide exemplary professional practice evidenced by effective and efficient care services, interprofessional collaboration, and high-quality patient outcomes.
- Participate in programs related to evidence-based practices and research programs and integrate evidence-based practice and research into clinical and operational processes.
- Participate in professional development activities designed to improve knowledge, skills, and/or practices in the workplace.
- Create partnerships with patients and families to establish goals and plans for delivery of patient-centered care.
- Participate in recruitment and retention assessment and planning activities.
- Participate in the review, action planning, and evaluation of patient safety data at the unit level.
- Disseminate the organization’s nursing research findings to internal and external audiences.
- Evaluate and use evidence-based findings in practice.
- Participate in the design and implementation of technology to enhance the patient experience and nursing practice.
- Seek assistance and escalate operational and clinical issues to the nursing supervisor to resolve situations when needed.
- Assist in the training and development of students, trainees, interns, and fresh graduates.
- Demonstrate compassionate communication skills while providing support and care to patients, as the patient is the center of our care.
Other Job Functions:
- Perform all duties and tasks in line with the Person-Centered Care values.
- Adhere to all policies, plans, and programs within Fakeeh Care Riyadh.
- Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
- Complete mandatory education as per the requirement at least one month prior to expiration.
- Maintain up-to-date knowledge on information relating to quality and safety, accreditation policy management, and document management systems.