Business Development Manager KSA

Air Arabia; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading airline company in Saudi Arabia seeks a Sales Executive to drive revenue growth through new business development and client relationship management. Responsibilities include securing new business opportunities, achieving sales targets, and providing support to agents. The ideal candidate will have a Bachelor's degree and proven sales experience, particularly in the travel industry, along with strong skills in negotiation and customer focus. Proficiency in English and Arabic is essential.

Qualifications

• Proven experience as a Sales Executive or in a similar sales role.
• Prior experience in the travel industry is mandatory.
• Strong command of English and Arabic (written and verbal).

Responsibilities

• Identify, develop, and secure new business opportunities.
• Maintain and strengthen relationships with existing clients.
• Assist agents with the registration and onboarding process.

Skills

Sales experience

Negotiation skills

Customer focus

Problem-solving

Time management

Education

Bachelor's degree in business administration, Marketing, Travel & Tourism, or related discipline

Tools

MS Office (Word, Excel, PowerPoint)

Online booking systems

Job description

Job Purpose

To drive revenue growth for Ibyta by identifying and securing new business opportunities, managing and expanding client relationships, and achieving assigned sales targets. The Sales Executive will play a key role in market development, agent onboarding, and ensuring effective coordination between clients, operations, and finance.

Key Responsibilities

1 - Business Development & Sales Execution

• Identify, develop, and secure new business opportunities through proactive sales initiatives.
• Achieve monthly, quarterly, and annual sales targets in line with company objectives.
• Present Ibyta’s products and services clearly and professionally to prospective clients.
• Negotiate commercial terms in accordance with company policies and approval guidelines.

2 - Client Relationship Management

• Maintain and strengthen relationships with existing clients to ensure repeat business and long-term partnerships.
• Attend client meetings, networking events, and industry functions as required.
• Monitor client satisfaction and address concerns in coordination with internal teams.

3 - Agent Support & System Training

• Assist agents with the registration and onboarding process.
• Provide system training and ongoing support to agents to ensure effective usage of the platform.

4 - Sales Coordination & Follow-ups

• Coordinate closely with Operations to ensure smooth service delivery.
• Liaise with Finance to ensure timely invoicing and payment follow-ups.
• Follow up on quotations and proposals prepared by the Operations team.

5 - Market Awareness & Reporting

• Monitor market trends, competitor activities, and evolving customer needs.
• Maintain accurate sales records and regularly review system-generated sales reports.
• Provide timely and accurate sales updates and reports to management.

6 - Control & Collections

• Ensure timely collection of payments from credit agents in coordination with Finance.
• Monitor outstanding receivables and proactively follow up to minimize delays.

7 - Operational Excellence

• Ensure accuracy and consistency in sales documentation, reporting, and system updates.
• Adhere to internal sales processes, compliance standards, and approval workflows.
• Identify opportunities to improve sales processes and customer engagement efficiency.

Personal Qualities

• Customer-focused with a professional and ethical approach.
• Strong presentation, persuasion, and negotiation skills.
• Excellent time management and organizational abilities.
• Problem-solving mindset with adaptability in a dynamic sales environment.
• Results-oriented with strong follow-up discipline.

Education

Bachelor's degree in business administration, Marketing, Travel & Tourism, or any related discipline.

Experience

• Proven experience as a Sales Executive or in a similar sales role.
• Prior experience in the travel industry is mandatory.
• Experience working with online booking systems.
• Strong command of English and Arabic (written and verbal).
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to work independently as well as part of a team.
• Willingness to travel for client meetings when required.

Performance Indicators

• Achievement of assigned sales targets.
• New client and agent acquisition.
• Client retention and satisfaction levels.
• Accuracy and timeliness of sales reporting.
• Effectiveness in payment collection from credit agents.