Business Analyst (M365 & Azure)

Halian; Riyadh; On-site; SAR 74,000 - 132,000; Full time

Job summary

A leading technology consultancy is seeking skilled Business Analysts to join their dynamic team in Saudi Arabia. The role involves gathering and documenting business requirements, analyzing cloud platform capabilities, and supporting user adoption of digital services. Candidates should have a strong background in business analysis, familiarity with cloud service models, and the ability to work effectively within regulated environments. This position offers an opportunity to contribute to a significant digital transformation initiative.

Qualifications

• Strong experience in requirements elicitation and documentation.
• Knowledge of cloud service models and capabilities.
• Experience in regulated environments with compliance awareness.

Responsibilities

• Gather and document business and service requirements.
• Lead requirements gathering for collaboration platforms.
• Assess business change and user impact for cloud services.

Skills

Business analysis

Cloud platforms understanding

Change management knowledge

Stakeholder engagement

Service management concepts

Job description

Overview

A large enterprise undergoing a comprehensive digital transformation, focusing on modernizing its cloud platforms, enhancing user experience, and enabling new ways of working. The organization is seeking skilled Business Analysts to support the adoption and effective use of cloud-based collaboration and infrastructure services.

Responsibilities

Common to Both Business Analysts:

• Gather, analyse, and document business and service requirements, ensuring alignment with approved cloud architectures and governance standards.
• Translate business needs into clear functional and non-functional requirements for technical teams, identifying risks, dependencies, and assumptions.
• Assess business change and user impact, supporting planning for communication, training, and adoption activities.
• Contribute to service transition and operational readiness by ensuring requirements are reflected in documentation, training materials, and handover artefacts.
• Maintain traceability between requirements, delivery activities, and business outcomes to support prioritization and informed decision-making.
• Ensure all analysis and change activities comply with governance, security, and regulatory requirements within a controlled environment.

• Business Analyst A – Collaboration & Productivity Services:
  • Lead requirements gathering for collaboration and productivity platforms, ensuring solutions support effective communication and workflows.
  • Work with stakeholders to define user journeys and experience requirements for collaboration tools.
  • Support adoption initiatives by contributing to communication materials, training insights, and user guidance.
  • Analyse post‑deployment feedback to identify enhancements and drive continuous improvement.
• Business Analyst B – Cloud Platform & Infrastructure Services:
  • Lead analysis for cloud platform capabilities supporting business applications and digital services.
  • Document service, performance, security, and operational requirements across cloud infrastructure components.
  • Evaluate business readiness and service impact for platform changes, ensuring stakeholder understanding.
  • Support service transition by ensuring platform requirements are captured in operational models and support documentation.

Qualifications and Skills

• Strong background in business analysis, including requirements elicitation, documentation, validation, and traceability.
• Understanding of cloud platforms, digital service models, and how cloud capabilities support business processes.
• Knowledge of change management principles, including impact assessment, stakeholder engagement, and user adoption practices.
• Familiarity with operating in highly regulated environments, with awareness of security, compliance, and governance constraints.
• Understanding of service management and operating model concepts, including service design and service transition.
• Ability to collaborate effectively across global and cross‑functional teams while following structured governance and change‑control processes.

About Halian Group

With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high‑performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.

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