Client Engagement Manager

Dozan; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Dozan is seeking a Client Engagement Manager to serve as the primary liaison between clients and internal teams. You will organize, coordinate, and optimize projects using AI-powered planning and reporting tools.

You will lead briefs, timelines, and scopes of work, oversee multiple projects, and ensure on-time delivery and client satisfaction. A 4–6 year background in marketing or a creative agency, strong communication, and a resourceful mindset are essential.

Qualifications

• 4–6 years of experience in a marketing or creative agency.
• Strong organizational and communication skills.
• Ability to manage multiple projects simultaneously.
• Comfortable using AI tools to enhance productivity.
• Highly resourceful and detail-oriented.
• Client-focused with a problem-solving mindset.

Responsibilities

• Manage day-to-day client communication and expectations.
• Develop briefs, timelines, and scopes of work.
• Coordinate creative, digital, and production teams.
• Monitor project delivery, budgets, and KPIs.
• Support proposal development and presentations.
• Use AI tools for planning, reporting, content structuring, and research.
• Proactively identify risks and propose solutions.

Skills

Client liaison

Project coordination

Organization

Communication

AI tooling proficiency

Resourcefulness

Tools

AI tools

Job description

The Client Engagement Manager acts as the key liaison between clients and internal teams. We are looking for someone organized, resourceful, and digitally fluent, with the ability to leverage AI tools to improve efficiency and outcomes.

Key Responsibilities

• Manage day-to-day client communication and expectations
• Develop briefs, timelines, and scopes of work
• Coordinate creative, digital, and production teams
• Monitor project delivery, budgets, and KPIs
• Support proposal development and presentations
• Use AI tools for planning, reporting, content structuring, and research
• Proactively identify risks and propose solutions

• 4–6 years of experience in a marketing or creative agency
• Strong organizational and communication skills
• Ability to manage multiple projects simultaneously
• Comfortable using AI tools to enhance productivity
• Highly resourceful and detail-oriented
• Client-focused with a problem-solving mindset