Account Manager

Serviceplan Group Middle East; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading independent advertising agency in Saudi Arabia is seeking an experienced Account Manager to oversee client relationships and marketing strategies. You will lead client communications, manage advertising campaigns from concept to execution, and collaborate with internal teams to deliver results. The ideal candidate has 4-6 years of experience in client management, strong presentation skills, and a background in project management. This role offers an opportunity to work with diverse clients and projects in a dynamic environment.

Qualifications

• 4-6 years of Advertising Account or Client Management experience.
• Able to manage clients (external and internal) on project scope and delivery.
• Strong client handling and relations experience.
• Experience in the advertising campaign lifecycle from creative concept to execution.
• Strong background with project management concepts, methodologies, and tools.
• Automotive experience is a plus.

Responsibilities

• Operate as the lead point of contact for all matters specific to the client.
• Handle and supervise clients while implementing client’s overall marketing strategy.
• Build and maintain strong, long-term client relationships through meetings.
• Work closely with internal teams to ensure project deliverables.
• Develop and deliver progress and end-of-campaign reports.

Skills

Client management

Strong presentation skills

Communication skills

Project management

Negotiation

Job description

Job Description

• Operate as the lead point of contact for all matters specific to the client.
• Handle and supervise clients while implementing client’s overall marketing strategy.
• Providing clients with consulting services entailing gathering requirements, analyzing, understanding clients’ business and generating new ideas to enhance brand’s performance.
• Build and maintain strong, long-term client relationships through weekly meetings.
• Work closely with all the internal teams in UAE, EGY & KSA to ensure planning, scheduling and tracking project timings, deliverables and milestones according to customer needs and objectives.
• Developing and delivering progress and end-of-campaign reports, proposals and presentations. Also analyzing results, troubleshooting problem areas, and offering recommendations.
• Actively lead and/or participate in activities such as regular update meetings, quarterly reviews and ongoing communication with clients.

External Management

• Meeting and liaising with clients to discuss and identify their advertising requirements.
• Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget.
• Presenting, alongside agency colleagues the campaign ideas and strategy to the client.
• Briefing media, social media and creative staff, and assisting with the formulation of digital marketing strategies.
• Liaising with, and acting as the link between, the client and the agency by maintaining regular contact with both, ensuring that communication flows effectively.
• Negotiating with clients and agency staff about the details of campaigns.
• Handling budgets, managing campaign costs and quoting clients.
• Writing client reports.
• Monitoring the effectiveness of campaigns.
• Handling ‘pitches’, along with other agency staff, to try to win new business for the agency.

Internal Management

• Ensuring the appropriate resources are in place and that the work is conducted in timely fashion, within approved scope and budget.
• Driving the execution of the project across the Creative, and SM teams.
• Responsible for the consistent successful facilitation of a project from estimation through launch and maintenance.

Job Requirements

• 4-6 years of Advertising Account/Client Management experience.
• Strong presentation / communication skills.Able to manage clients (external and internal) on project scope and delivery.
• Strong client handling / client relations experience.
• Experience in the advertising campaign lifecycle from creative concept to execution.
• Strong background with project management concepts, methodologies and tools.
• Automotive experience is a plus.

About Service Plan

Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe.

Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called "House of Communication".

Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe.

Serviceplan’s vision is ÜberCreativity!

ÜberCreativity

ÜberCreativity is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay.

• We are Independent, Integrated, Innovative and International. We operate on the model of Building Best Brands.

www.serviceplan.ae