Account Handler

Aon; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global risk management company in Saudi Arabia, located in Jeddah, is looking for an experienced Account Handler in Health and Benefits. This full-time on-site position involves managing client accounts, providing exceptional customer service, processing claims, and ensuring client satisfaction. Candidates should have a Bachelor's degree and experience in insurance and account management. Strong communication and organizational skills are essential. Interested applicants may require reasonable accommodation during the hiring process.

Qualifications

• Experience in Account Management and Renewals.
• Knowledge and experience in Insurance and Insurance Brokerage.
• Experience in the health and benefits sector preferred.

Responsibilities

• Manage client accounts and handle renewals.
• Provide excellent customer service and deal with insurance matters.
• Monitor customer inquiries and process claims.
• Negotiate policy terms and ensure client satisfaction.

Skills

Strong Customer Service Skills

Excellent organizational and multitasking abilities

Strong attention to detail and problem-solving skills

Effective communication and interpersonal skills

Account Management

Health & Welfare Benefits Administration

Insurance Brokerage

Claims Processing / Claims Administration

Client Relationship Management

Education

Bachelor's degree in business administration, Finance, or related field

Job description

Job Title: Account Handler

Business Line: Health & Benefits

Location: Jeddah, Saudi Arabia

Role Description:

This is a full‑time on‑site role for an Account Handler - Health and Benefits, located in Jeddah. The Account Handler will be responsible for managing client accounts, handling renewals, providing excellent customer service, and dealing with insurance and insurance brokerage matters on a daily basis. Duties include monitoring customer inquiries, processing claims, negotiating policy terms, and ensuring client satisfaction with health and benefit solutions.

Skills & Experience:

• Strong Customer Service Skills
• Excellent organizational and multitasking abilities
• Strong attention to detail and problem‑solving skills
• Effective communication and interpersonal skills

• Account Management
• Health & Welfare Benefits Administration
• Insurance Brokerage
• Claims Processing / Claims Administration
• Client Relationship Management

Requirements:

• Bachelor's degree in business administration, Finance, or related field
• Experience in Account Management and Renewals Knowledge and experience in Insurance and Insurance Brokerage
• Experience working in the health and benefits sector preferred

About AON:

Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry‑leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, reinsurance intermediary, captives’ manager and best employee benefits consulting firm by multiple industry sources.

Company Description:

Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services.

Inclusion & Accessibility:

We are committed to creating an inclusive workplace that supports individuals of all abilities. We welcome application from people with disability special and well provide reasonably accommodation during the recruitment process and in the workplace.

If you require any accommodation during the hiring process, please let us know when applying, and we’ll work with you to ensure a comfortable and fair experience.