Head of Solution Design & Customer Projects (m/f/d)
Head of Solution Design & Customer Projects (m/f/d)
Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.
Why This Role Is Right for You
Head of Solution Design & Customer Projects will lead a high‑performing team based in Frankfurt, Eschborn. Acting as a strategic interface between Sales and Delivery, we design tailored payment solutions, manage complex customer projects under tight timelines, and ensure smooth execution across all channels. Our work directly supports Nexi’s mission to deliver scalable, secure, and customer‑centric payment experiences across Europe.
About Your Role
- Lead and manage a team of Solution Design Managers, Customer Project Managers, and Bid Managers
- Oversee disciplinary and professional development of team members
- Allocate resources efficiently to support all sales channels
- Implement processes and control tools to monitor activities and capacity
- Ensure compliance with Nexi policies and standards
- Deliver high‑quality pre‑sales consulting, project execution, and bid management
- Communicate effectively with internal and external stakeholders
- Represent the team in cross‑functional meetings and decision‑making forums
- Resolve bottlenecks and drive continuous improvement under pressure
What Makes You a Great Fit
- Deep expertise in payment technologies and digital platforms
- Strong stakeholder management and communication skills
- Ability to simplify and present complex technical topics
- High attention to detail and precision
- Strategic thinking and prioritization across multiple workstreams
- Proven leadership and coaching capabilities
- Solid understanding of industry workflows and customer needs
Bonus Skills
- Experience with agile project management (Scrum, Kanban)
- Familiarity with CRM and bid management systems
- Track record of working in international, matrixed organizations
What’s in it for You
- Attractive salary and a competitive benefits package to reward your expertise and contributions
- Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
- Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
- Grow and develop: Gain hands‑on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.
Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.
Your Next Step Starts Here
If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!