Service Supply Chain Solution Architect
Overview
Solution Architecture Manager | Senior Level | Full time
In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients' supply chains and customer experience.
Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential. Imagine a career where your innovative work makes a real impact, and every day brings new challenges and opportunities for growth. We're on the lookout for passionate, talented individuals ready to make a difference. If you're eager to shape the future and drive success, this is your chance—join us now and let’s build something extraordinary together!
The Service Supply Chain business is seeking a Solution Architect to join our growing team. You will play a pivotal role in the pre-sales journey, working directly with our clients to understand their business problems, defining and developing innovative, tangible, and deliverable solutions to drive value. You will showcase deep functional and industry content expertise in Supply Chain while working with other SMEs and specialists to construct holistic value-based propositions throughout the sales life-cycle – from early origination and business development through to detailed solutioning design and contracting.
You are a deal-shaper and storyteller with an emphasis on leveraging value frameworks that unlock superior business outcomes. You will help create the value proposition and clearly articulate its benefits to clients and internal stakeholders, translating client requirements into a solution that can be configured from a standard set of offerings. In this role, you will operate as a single point of contact or as part of a team (on large deals with multiple SAs) from Stage 1 to deal closure and the transition to the delivery organization(s).
Responsibilities
- Play a critical role that combines research, industry benchmarks and data from Accenture’s value framework and beyond into a value proposition with clear, deliverable business outcomes tailored to client needs
- As part of a greater deal team, participate in market research / due diligence and translate complex functional, technical and business requirements into cohesive value proposition
- Contribute to all client-facing materials and expertly articulates the value proposition to clients and internal teams. Has deep knowledge of the best of Accenture and can pull these contents into the client response / oral presentations
- Work with the Enterprise Architect and/or Business Architects to ensure the value framework model and planned business outcomes are mapped to the solution and in alignment with client expectations
- Maintain a keen understanding of marketplace intelligence trends, competition etc. to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business
- Act independently to determine methods and procedures to create compelling value propositions, benchmarks and industry standards and documents for future re-use
- Orchestrate the contributions of value SMEs into end-to-end value propositions for large and/or complex deals as a dedicated role or a combination of providing support to multiple smaller deals simultaneously
- Leverage Accenture’s Value Framework to create compelling value propositions, including impactful Headlines by supported/referenceable customer experience data points, values and business outcomes
- Journey from Value proposition to solution components and building blocks (a map of how the solution will achieve the value proposition model)
- Key differentiators for Accenture from the competition or status quo
- Relevant case studies and/or market and industry data points
- Client-facing presentation materials to support the value proposition
- Support for complex value-creating contracting schedules
Basic Qualifications
- A minimum of 5 years of experience with solution planning and deal shaping
- Minimum of 5 years of experience in supply chain or services supply chain
Preferred Qualifications
- Experience of developing innovative solutions using relevant transformative technologies such as RPA, AI and analytics
Professional Skills Requirements
- Clear and concise articulation, presentation, and documentation skills
- Data-driven approach to create compelling value propositions
- Research and analytical problem-solving skills
- Proven ability to work independently and as a team member
- Strong communication (written and oral) and interpersonal skills
- Good organizational, multi-tasking, and time-management skills
- Experience working with diverse, global teams
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