General Manager – Hospitality & Operations
We’re Hiring: General Manager – Hospitality & Operations
Location: Coconat – Community and Concentrated Work in Nature (Bad Belzig, Brandenburg)
Start Date: September / October 2025
Employment Type: Full-Time (40 hours/week)
Compensation: Fair pay within a purpose-driven organization, with additional support for your personal and professional development.
About Coconat
Coconat is one of Germany’s leading workation destinations and a pioneer in rural innovation. Since 2017, we’ve brought together freelancers, remote teams, social entrepreneurs, and creatives from around the world to live, work, and grow — in the middle of nature.
Located just outside Berlin in Brandenburg, we run a 20-room hotel/coliving and coworking retreat, currently with full board and flexible workspaces. We’re also home to the Flämingo Startup Hub, a major state-funded entrepreneurship accelerator, helping startups thrive in rural areas.
As we evolve, we’re looking for a hands-on, thoughtful General Manager to guide our hospitality operations into a more streamlined, financially sustainable future — while maintaining the warmth and simplicity that makes Coconat so special.
Your Mission
As General Manager – Hospitality & Operations, you’ll lead and refine the day-to-day systems that power our hospitality operations: accommodation, coworking, cleaning, and food.
You’ll ensure that Coconat’s services are simple, joyful, and high-quality —stream-lining staffing time without losing quality, improving financial performance, and helping our international team work together as one. This is a unique leadership role in a mission-driven environment, where hospitality meets social innovation and startup culture.
Your Key Responsibilities
- Oversee accommodation, coworking, cleaning, and Food & Beverage
- Ensure smooth kitchen operations — no menu planning or ordering, but strong system oversight.
- Work with the Cleaning Team Manager to simplify cleaning schedules and standards.
- Keep all services aligned with our sustainability concept
- Serve as HR lead for the hospitality and service team.
- Ensure teams self-organize their own schedules and arrange cover for shifts.
- Review staff hours monthly, following up with anyone over/under by more than 10 hours.
- Set and communicate blackout dates for vacation planning.
- Build a collaborative culture across kitchen, cleaning, maintenance, and garden teams.
- Take ownership of our Property Management System (PMS) and related tools.
- Lead the shift toward leaner operations:
- Introduce/refine digital check-in
- Stream-lining staffing time without losing quality
- Lower food and operational costs
- Document and improve internal processes across the board.
- Work directly with the founders to align operations with budget goals.
- Bring ideas to support Coconat’s continued growth as a flagship for rural innovation.
- Collaborate with the Flämingo Startup Hub team to align hospitality services with the needs of visiting entrepreneurs, startup teams, and residency participants.
Who You Are
- You have experience managing hotel, hostel, or guesthouse operations — ideally in a small, independent, or community-focused setting.
- You are committed to the team and will be on-site (some flexibility possible)
- You’re structured, calm, and confident — able to lead with clarity and kindness.
- You understand hospitality, but also want to make it better and leaner.
- You’re fluent in German and English.
- You’re excited by systems, people, processes — and ready to own your role.
- Bonus if you’ve worked in:
- Coworking / coliving
- Sustainable tourism
- Social enterprise or startup support
What We Offer
- A leadership position at one of Germany’s most recognized workation and coliving spaces
- A chance to be a part of Flämingo Startup Hub, supporting entrepreneurship in Brandenburg
- A collaborative, purpose-driven international work environment
- Additional support for your personal and professional development.
- A beautiful rural location with a strong community of makers, thinkers, and changemakers
- Fair pay within a purpose-driven organization
How to Apply
Please send us:
- Your CV
- A short letter of motivation telling us why this role excites you
Deadline: Rolling applications until filled
Interviews begin: 8 September 2025